Community

Resolved! service switch: iPhone 4 to iPhone 5 with new SIM card

Ok, so I have gone into my account and changed my SIM card to the iPhone 5 PM SIM card and my change was accepted. But now neither phones have service. How long does it take for the new SIM card to activate?

Resolved! Canada US plan

Will Public be offering the Canada US plan again?   $60 for 8.5 GB at 3G speed + 2 GB of US Data + UL Canada/US Talk & Text

Resolved! 2nd public mobile account

Before I go thru all the steps we're eliminating our landline and using an old iphone as a "house phone" thru publicmobile. Both myself and my husband have current, active public mobile accounts. When I do this, am I creating a "new account" or ??? T...

Resolved! So confused - says phone is locked and it wasn't (it was with Speakout) AND my number isn't correct

So frustrated!!  Just bought the plan and it says my phone is locked.  It was previously with Speakout and I have called Speakout and Bell and Rogers and no one can unlock it?   Also, the phone number that was given to me isn't my number at all!  It ...

Resolved! Overwhelmed

I feel honoured by your responses.  Who knew? Been "using" this part of the site for a couple of days now.I need to say that I am overjoyed by the tremendous responses I have and am receiving.In the end, it is about helping - my Bravos to you for mak...

Resolved! Repeat payments - connect bank account directly

I'd like to make Public Mobile show up as a recurring payment with my bank (required for a nice little bonus) Is this possible to set up with Public Mobile? I only see options for cards. I set it up with the corresponding card and it doesn't meet the...

Resolved! Phone compatible? S20 fe

Hello, after a lot of scrolling, I see my samsung s20 fe is not on the list of compatible phones. I purchased directly from Samsung Canada. Can someone please confirm this for me? Thank you!

Resolved! Puk

Need punk lock code,locked myself out of my cell

Resolved! Ranking

Does anybody know the ranking order? And what’s the fastest way to level up

Resolved! Changing credit cards

hi, i want to keep autopay but i also want to change what credit card it is being charged to can anyone help? thanks

Resolved! Phone says no network after activation.

I'm using an old model of sony Ericsson w205. How do I know if the phone is unlocked?I got a new number I didn't transfer old number.

Resolved! Transporting number to new SIM card???

Hi, I am in the process of transferring from an iPhone 4 (I know, it's a dinosaur, but it has worked for me so far) to an iPhone 6. The SIM card for the 6 is smaller than the one for the 4, so I cannot simply move the SIM card over. So my question is...

Resolved! voicemail

hi,when i’m retrieving voicemail calls, is there a shortcut to avoid having to hear the incoming callers phone number.  so just get their message without hearing their phone number first

Resolved! portal transfer

Hello. I need a moderator to help me use my old number. I  recently bought a new sim but wanted to keep my old number. Any help would greatly appreciated..Joey

Resolved! Cancellation of my plan

The sales person who I got this mobile chip from told me if you don’t pay for 90 days your plan gets cancelled and then what haa as opens? I gave to pay 90 days due or not 

Resolved! Want a human to talk to

Resolved! Porting number from freedom

I got a call recently that they could not port over my phone number from freedom because the account was deactivated. They said I needed to reinstate my freedom account and then they could retry. I have since then reinstated my freedom account, how c...