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franskarlsson · 07-23-2019

Hi! I topped up my plan on the 19th (by using a voucher bought at Shoppers Drugmart).Today it's the 23nd, and I still can't use my phone. This is very frustrating, especially since my next payment is due on Aug 17th, and I won't even be able to get a...

franskarlsson · 02-15-2019

Hi! So, if I don't pay when my payment is due, my plan gets paused. Does anything else happen? I just want to make sure I'm not accruing a bill! Thanks!

franskarlsson · 07-23-2019

When I try to make a phone call, I get the info that long distance calls aren't covered by my plan.

franskarlsson · 07-23-2019

@stonechucker you're right, there's nothing wrong with the voucher itself. I tried suspending the service and reactivate it like you said, but it didn't work. When you write top up $1, I'm not sure how you mean. Is that something I have to do with a ...

franskarlsson · 02-15-2019

Thank you everyone! I just arrived in the country and want to make sure I don't do anything wrong, hence my being extra cautious. Have a great day!

franskarlsson · 02-15-2019

Hi! Thanks a lot for the answer! But if I don't pay on the day when my payment is due - do i get penalized? Is an extra fee added to my bill?Thank you!

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Topped up plan on the 19th, still not working

Do I need to pay when my payment is due?

Re: Topped up plan on the 19th, still not working

Re: Topped up plan on the 19th, still not working

Re: Do I need to pay when my payment is due?

Re: Do I need to pay when my payment is due?