Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hi,I think the $40 plan with 4.5GB + 500 mb bonus was like a limited time plan before?Is it here to stay now or is it still a limited time plan technically? I do understand that plans are subjected to change and any time and stuff without warning, bu...
I just received a popup on my iPhone for a "Carrier Settings Update", with the options "Not Now, or Update". I've never gotten this in my 3+ years with PM, does anyone know what this is for?
My SIM was Hijacked yesterday for the second time in 48 hours. I've reached out to the moderator who helped, and I've started a new ticket - and am not getting a response. How do I get urgent help?
Wouldn't this be something that could give PM more value eventually as well? Just concerned PM might not be as forward thinking and that this should be part of a way to make PM more appealing as well
I reactivated and made a payment prior to the last day of 90 days policy. It showed I have sufficient funds in my balance, and I also set up the autopay. When I tried to login to my account. It showed disabled.
I had ordered my SIM card from public 15 days ago and unfortunately it has not arrived yet. I'm concerned because I had applied for the 5GB free data on select plans deal and was super excited about that offer, but you had to activate by today Jan 15...
Just registered a new account with the promotion email. But was charged for the first month. Didn't see any sign of getting the promotion rewards which are 1 month free of charge and 5GB data. Is there a way to figure it out? Thank you!
Hi I am just a bit confused ok how the friend getting the $10 credit works. It says it is a one time $10 credit. Does that mean I get 10 off when I activate and the next month goes back to original price or do I continually get $10 off each month? Th...
Hi support, can you please check which email address is linked with my cell number xxxxxxxxxxxxxxxxxx. i ported both number xxxxxxxxxxxxxxxx and xxxxxxxxxxxxxxxxxxx in the same day, but i forgot the email linked with the xxxxxxxxxxxxxxxxxxx. thank y...
Hi, I activated by January 14th before midnight on the 15th of January but it is charging my credit card for the plan even though I used the email I had entered for the promo. How can I get my charge reversed or the promotion as advertised honoured ...
It's affecting my work significantly. This account has been hacked before and switched SIM card to hacker's. I've changed the password, gained back the phone number, and switched to another phone number. I can't access the account now either. Is it h...
Dropped my phone today on a concrete floor, and, well, that was that. I'm now in the market for a new phone. What suggestions/recommendations do you have for a budget android phone in the $150 - $250 price range? (I really liked this Umidigi phon...
Hello,I knew about the free month promo. But in my hast to register I just selected the activation button. After I activated and reviewed i went back to the home page and realized i need to select get offer (which i did at that point). My quest...
Registered as a new member of Public, enter in all the required information, including the SIM card number. When I attempt to sign in, my email is now not recognized. Started over again, and now it says the SIM cannot be used. Help.
Hi, I received an email saying that my email address is elegible for this deal: Get one month of free service when you activate on any plan. Plus, get 5GB of free data on select plans. I have already activated my plan, is there a way to still to reci...
I just ported my number to Public Mobile on Jan 13th, my friend tried calling me from a landline number and is now getting a message "the Number you have reached is not in service". I can call the landline from my cell no problem and receive call...
Can anyone confirm that the Boxing week promo that ends on the 15th included a one month credit for any plans not just the $25+ plans. I know the promo with Feb 8th is for any plan but I'm sure the January 15th promo was the same. Also can I use the...
