cancel
Showing results for 
Search instead for 
Did you mean: 

Payment

crajibkumar
Good Citizen / Bon Citoyen

I have two numbers of Public mobile. I just changed my credit card number for the auto pay. How can I know that auto pay is set for both the numbers?

11 REPLIES 11


@crajibkumar wrote:

Can you check my account? The number is 11111111111


@Luddite 

edit customers account info ?

Anonymous
Not applicable

@crajibkumar wrote:

Can you check my account? The number is xxxxxxxxxxxxxx


Almost nobody here can. We're all customers like you.

crajibkumar
Good Citizen / Bon Citoyen

Can you check my account? The number is [private info deleted ...... Luddite]

Anonymous
Not applicable

@crajibkumar wrote:

would you please let me know the steps to create another account for the other number. Thanks.


Upper right of this page click on My Account. On the right side click on Create account. Follow the prompts.

 

Edit: If you activated this number yourself rather than in store then you would already have done it.

crajibkumar
Good Citizen / Bon Citoyen

would you please let me know the steps to create another account for the other number. Thanks.

HALIMACS
Mayor / Maire

You will see this on each self-serve account under Payment tab, @crajibkumar 

 

HALIMACS_0-1611855144173.png

 

Souradip
Good Citizen / Bon Citoyen

Do you know which number you activate first? Just go to the self-service menu and navigate and create another account with your new number; in this way, you would be able to create a new account for the other number, so you can keep things separate and hassle-free

crajibkumar
Good Citizen / Bon Citoyen

how can I go to each of my account? I  have only one account information in self serve. how can I check the other one?

 

Souradip
Good Citizen / Bon Citoyen

Hello,

You must have two profiles; you can change them manually just by signing in to your account.

Go to the Payment tab and change your card number for each account. 

Even if you have activated another line from your same account, you need to give a different email to up and running the other phone number.

 

 

Triguy
Mayor / Maire

To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

Anonymous
Not applicable

 @crajibkumar : you have to go into each account and update them. Then you'll see indications in the self-serve that autopay is set on.

Need Help? Let's chat.