Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
How can I see my avatar?
I accidentally submitted two top ups is there anyway to get a refund?
Hi thereI have my a problem with my prepaid auto payment I bought a Payment voucher put the 12 digits and it said it's not a valid number, can someone help me please,Thanks
I need to reset my password on my account and it won’t send to my email
I try to purchase a data add-on but when I pay, the webpage return to sign-in webpage every time, although I have enought amount in the balance to pay. So how can I do?
Someone sent me a public SIM, and said : It is completely free to mail you a public mobile phone sim card with a balance of 25 $. The mobile card will activate the 25 $ plan before delivery, and it can be used immediately after mailed out.is it safe ...
Hello, I am trying to pay my bill, but for days I am trying to recover my username and password in order to pay online. Tried everything, but no luck. Can you please help
So I just ran out of data and my plan doesn’t renew until next week but I don’t want to spend money on data. I tried putting money in my account to pay it now and renew my plan right away but it didn’t work it just stays in my account until my paymen...
My phone just did a securty update (Still on Android 9) and it popped up a little WiFi calling option that was not there before. However, when I try to activate it I get a notification that tells me that my emergency address is not valid and prompts ...
Hello all, I hope everyone is able to stay safe during these uncertain times and staying in touch with one another and those that are vulnerable and may need help. I am experiencing an issue when I try to send an invitation to the Signal App (secure,...
Just was curious, for down the road let's say my plan becomes grandfathered, and at one point auto pay fails, so I'm technically suspended, when you make a manual payment do you still get the plan you were on? Also, if that happened, do you still get...
I have the auto-pay configured and the payment was successfully made yesterday, but my plan was blocked regarding miss of payment. I believe something went wrong in the system.How to reactivate?
Not sure what's going on - I upgrade a plan yesterday and am seeing "Your account is suspended" How do I fix this?
How do you do it? Lol where and what does this button look like?
Currently every telecommunications company giving their user to extra data and calling benefits with price decreases. So we don't have any promotion in public mobile?
Hi, I'm looking at the Ulefone Note 7P, it's on the the compatibility list on the website but other websites are telling me it is lacking some bandwidths to make it work. Can anyone dig a little deeper into this and get back to me? I'm looking for an...
Any one has answer to the question in the subject.
Okay so I have gotten to step 5 of the online activation but can't get any farther. At no point have I received a confirmation email. The payment method I wish to use is a voucher but I don't have one yet. Can I not set up the account prior to enteri...
I want to cancel my cell phone line which is set up for auto pay but I can’t
HelloI'd like to change from $40 plan to $25 plan.So I was trying to change my plan on this website.And I saw "Top up your account" and was confused.If I choose that, can I change the plan ($25) from now? or is it just an extra charge from my current...
Got my line ported over PM, it was straight-forward.I am enjoying the discounted service very well with great quality.
Hi I have purchased 400 international calls add on so that I can call my family who are in the uk. When I try and call it says number has been blocked for security reasons. Does anyone know what this means and how I can sort it out ?
Hello 菉 to everyone I have been getting moderator assistance ⛹️, for the iPhone issue 類 which does not recognize the sim . Problem is I have no iPhone experience and tried using the Google Android phone but after adjusted access point for cell ne...
Hello, I received a text message from Public Mobile stating that I needed to top up my account Apr 1, so I did. Then I received a text message the same day stating to disregard the previous text message? I didn’t actually have to top up until Apr 1...
Stay Safe!
hi Team, can you please help me login I need to recharge my account and use it, I am getting the error below when I tried to do forgot password, login ForgotPassword/LoginUnsuccessfulUser_LoginDisabled
Hello, me and my wife are both Fido customers, and would like to switch to Public Mobile, but not lose our numbers. Can you please tell me what the exact steps are? Should I buy 2 SIM cards first? Thank you,Ion
Is there anywhere to donate old FLIP phones in Toronto? Thanks
Had someone try to call me and the call failed. Next morning this person was able to get through. Then somebody else calls me that afternoon, call didn't go through again. Both failed calls mentioned hearing some kind of static when they tried callin...
