[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Resolved! Just want to validate with unreachable number
If I am outside Canada and the US. More specifically I'm in Honduras, but I need to enter an automated account message from a company, which I can see in the message log of my online public mobile account as the most recent message in order to valida...
Resolved! Want too change my number
Resolved! Samsung s21 ultra
Wondering if this phone will be compatible with public?
Re: Google Maps Does Not Work With DATA
I'm having this same issue. For the past 3 weeks or so, Google Maps never updates my location while I'm driving. It can map out a route, but then when I start moving, the map is stuck in the original location. Very frustrating. I've tried all the usu...
Resolved! Data accumulation
In case the data of one month remains, is it possible to be used in the next month?
Resolved! Referral code
After you sign up is it really too late to put in a referral code to save the $10 from the referral code?
Resolved! Friend referrals no more?!!!
I dont get reward from my friend referrals no more. Anyone having the same issue??
Resolved! January promotion
Can I get the January free month plus data promotion after activation? I activated just a few days ago.
Loss of service twice within the last day
I'm glad to see I'm not the only one with this issue at least. Last night at about 10pm central I had no service, and now at about 9 am I had the same issue, after restarting my device it came back online, however this is still annoying.Before you sa...
Sim card status
I registered for new sim card 9days ago. I haven't received it yet. I will leave the Hotel in 3 days and I need the sim card urgently. Please let me know about the status of the sim card.Thank youBxxxxxr xxxxxxxxx Edit by Dunkman: removed personal in...
Outage/no service brampton ontario
I lost all service yesterday seemingly out of the blue. My account is paid in full and dosent seem to be any problems on my self serve that I can see. Anyone else experiencing this in brampton the gta
Resolved! account deactivated this morning
I need help. Phone died, and got a new one last night, but you suspended my account today. I have resubmitted my credit card info, how do I get my phone working? Credit card was not suspended or nothing so I figured my account was ok....I have been ...
Resolved! Port my textnow number to my new phone?
Resolved! Long-Distance Calls
When others call me it says that it is a long-distance call. Why is this?
Not sending/receiving texts/calls except from mother and PM
Incoming and outgoing calls and texts to/from my mother. Receiving texts from PM too. However, I have to use a web based app and email to communicate with rest of family and friends.
My Service For Public Mobile Stopped Working Starting around 10:20 PM Tonight. Was There An Outage?
Did anybody experience no service tonight for public mobile? Did something happen?
Resolved! I prefer to have auto greeting form Public mobile
Hi,i can not delete greetings ( that i made myself ) from my voice box . I prefer to have auto greeting form Public mobile please call me to my cell to speak with youmy cell xxxxxxxx44Thanks Val xxxx Edit: personal information removed Dunkman
Resolved! PROMOTIONAL CODE
what's promotional code
Resolved! Holiday giveaway 1 gb bonus offer
Hi, I received the holiday 1gb bonus but wasn't sure how long it is for? Thanks
Resolved! I was charged, but no order number
So i was trying to buy public sim card online and I was charged, but there is no order confirmation and to log a complaint I need an order number. Is it placed? Or it's not?
I can't make calls or text
I have 40$ unlimited canada wide calling and texting plan but I can't use it. Plz help
