Email

[Lawrence291]

I do not have an active email on my account. How do I add an email?

[JK8 · Accepted solution]

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@Lawrence291 wrote:

I do not have an active email on my account. How do I add an email?

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Can you give us more details? Are you currently a Public Mobile customer? You need an active email account to activate your account at PM. This email will be your username in self service.

[Luddite]

If you activated online a self serve account is automatically created.

If activated at a shop then you must create it yourself here: https://selfserve.publicmobile.ca/self-registration/

Full details can be found in this article:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Community-and-Self-Serve-Accounts/ta-p...