cancel
Showing results for 
Search instead for 
Did you mean: 

self serve registration

Dale3
Great Neighbour / Super Voisin

keeps resending me a six digit number everytime i enter they send me a new one

 

1 REPLY 1

HALIMACS
Mayor / Maire

That is most strange, @Dale3 

 

Do you mean every time you log into your self-serve, or are you in the process of setting up your self-serve account?

 

If 'setting it up', it's possible if refreshing or exceeding certain time-limits, another code is being sent?

 

EDIT:  If you're experiencing continued issues, recommendation might be to wait an hour, then clear cache and cookies, open incognito tab, and try again.

 

If problem recurs and you can't proceed, contact the moderators (PM customer service) to describe situation.

 

To contact a moderator, send a private message to the moderator by clicking here

 

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

 

Need Help? Let's chat.