11-04-2024 05:49 PM - last edited on 11-04-2024 06:23 PM by computergeek541
I was browsing plans and clicked on one to view the details or something and it began a registration. Now when I sign into my account, I can't view any account details. I am stuck on this new line activation page. Can an admin please reset my account so I can view my usual account details and not the new line activation page.
Thank you
4 weeks ago
@isleepina They need to ask verification question to confirm it’s you the account holder like last payment /how much it was PIN number last 4digits of credit card alternate number etc . Once verified they will begin to help you
4 weeks ago
4 weeks ago
Probably easier to port my number to another provider when those black friday deals roll around at this point. Dude is useless who you message btw. I'm already signed in an he's asking for my mothers maiden name etc
4 weeks ago
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
4 weeks ago
This is still broken. Can anyone please fix I message the guy
11-04-2024 06:05 PM
11-04-2024 05:50 PM
@isleepina No worries support can help
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437