When I sign in it prompts me to complete a new activation - I can't see my existing account

[isleepina]

I was browsing plans and clicked on one to view the details or something and it began a registration. Now when I sign into my account, I can't view any account details. I am stuck on this new line activation page. Can an admin please reset my account so I can view my usual account details and not the new line activation page.

Thank you

[Handy1]

@isleepina  They need to ask verification question to confirm it’s you the account holder like last payment /how much it was PIN number last 4digits of  credit card alternate number etc . Once verified they will begin to help you 

[isleepina]

Probably easier to port my number to another provider when those black friday deals roll around at this point. Dude is useless who you message btw. I'm already signed in an he's asking for my mothers maiden name etc

[Handy1]

@isleepina  

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[isleepina]

This is still broken. Can anyone please fix I message the guy

[Handy1]

@isleepina  No worries support can help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437