How Can I Cancel My Account Before Activating With Public Mobile?

[Pamelab]

I was looking into switching to Public Mobile, but I didn't end up going through the Activation process. However, they have already charged me for one month, so I want to cancel immediately before I'm charged again. The issue is that I can't log into my Public mobile account because I didn't finish the activation process and there's no one to speak to or contact. How can I cancel my Public Mobile account if I didn't complete the activation process?

[AK32]

Hey there, they will charge you every 30 days once you've selected a plan and have "subscribed" turned on. You can simply turn "subscribed" off (which is what they call Autopay) so you will not be charged again, you will have to remember to turn it on or make a manual payment if you'd like to resume service in the future. 

Regarding the amount they charged you, Public mobile typically doesnt offer refunds, but since you havent even activated an account yet you can try to message them and request a refund here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

HI @Pamelab 

if you have not activated the account yet, PM usually can help to cancel it for you.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

[Handy1]

@Pamelab  As support to remove vest card on file right away is how 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage