01-07-2025
11:34 PM
- last edited on
01-07-2025
11:56 PM
by
computergeek541
Hi, I hope public mobile has enjoyed receiving my money from the automatic payments while allowing no possible way to access my account while travelling abroad. You're requirement for customers to provide a safety text code is extremely dangerous to anyone who looses a phone or who is travelling out of country. Because of the extreme difficulty in communication and no access with this account I now want to permanently cancel this and close paymenta. I had to create a new email just so I could post this message under a new account. I would caution anyone considering public mobile to not. Communication is terrible as an organization to its customers
01-08-2025 10:39 AM
01-07-2025 11:53 PM
@mgo you can ask PM support to suspend the account for you. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
01-07-2025 11:37 PM - edited 01-07-2025 11:50 PM