Just wondering if anyone has noticed a marked reduction or change to their service area?I've had great service at my house (Eastern Ontario) but as of 10 days ago I have no access to phone service in my house at all - A huge concern as it means I don...
I have been with Public Mobile for years and have referred a couple friends who are happy with the service. Unfortunately the billing is an absolute dog's breakfast and makes zero sense.I have the very basic $15 plan, which they appear to translate a...
Is anyone else getting random voicemails that say "Talking is not included in your plan?" WTH? I DO have minutes, so I don't know why I'm getting this.
Today I was suddenly bombarded with calls from 12 different Ottawa numbers, and Bangladeshi numbers that were supposed to look like Ottawa numbers - but the user didn't hide the 880 country code. Some left that ridiculous "call back right away or yo...
I finally got a message from a moderator regarding porting my number, but unfortunately this interface provides no way to reply, so how do I get my information to this moderator?
Hey hTideGnow - I'm working from a desktop. The initial overview load is quick enough, but it takes ages for the service bubbles (e.g. Plan Usage, Service Usage) to load. Not a show stopper for me. I do like that info is easier to find!
Personally I find it excruciatingly slow to load, but it does eventually get there. The new site seems to be slightly more intuitive with how it lists the billing/rewards info (but the extra data that came with credit card payment seems to have gone ...
I'm going to say it took a week or so to get the first call (I was excited that my phone even RANG, but the was immediately dropped and we had to resort to email after that LOL), then maybe another week to pinpoint what and where had changed? All goo...
I forgot to update this because it took a fair while, but apparently it was a tower issue and after it was brought to the attention of Telus, and then (I think) Bell, something was jiggled and service was restored. Thanks to the Community for pointin...
Telus has been trying to call with varying degrees of success. They emailed this morning to say they've forwarded the ticket to an engineer to "further assess a performance issue seen on the serving tower." That sounds promising!In terms of 3G, the ...
