Im not able to get into my self zerve at all

[HALIMACS]

@Childjoe 

If the above suggestions don't get you in (and they probably will), if the case is you forgot your e-mail address, which is your self-serve username, look back in your e-mail folder for activation e-mails from Public Mobile.

[Triguy]

Try using a different browser and incognito mode.  Also try to clear your cache and cookies then reboot.  If you still need assistance then submit a ticket to a moderator by clicking on the bubble on the bottom right corner.

[computergeek541 · Accepted solution]

@Childjoe 

If you're a new.cuetomer, did you activate in-store or online? For in-store activations, you need to create a new self serve account by going to:  https://selfserve.publicmobile.ca/self-registration/

If this is a matter of your password not being accepted, first try the forgot password option at:  https://selfserve.publicmobile.ca/forgot-password/

If the above doesn't work, open a ticket by first loading the page https://publicmobile.ca.ada.support/chat and type "forgot security question answer".