Community

Resolved! How do I delete a Private message?

Resolved! Transferring from Freedom Mobile - contract is not up yet.

Hi -- so bear with me, I'm a newly-minted adult and trying to figure out how this all works. Usually quite tech savvy, but am a tad confused. My phone number is currently under my mom's name, at Freedom Mobile. I manage it as an authorized user. The ...

Resolved! What improvements to PM self serve would be on your wishlist?

Mine: I want to be able to add multiple phone lines to one account. Each phone that you add you get an additional discount (just as if you referred yourself) I am sure we have all done that! 

Resolved! SIM card has not arrived yet

I ordered a new Sim card and nothing has arrived yet. Not even a confirmation of a shipment.  

Resolved! Will replying to 31415 incur an additional fee?

Hello, I want to sign up for reminder text messages for municipal garbage service. After signing up, I got a text from 31415 asking me to reply YES to confirm signup. Will I be charged if I reply YES?

Resolved! Accessing my account

When entering email address and password, I receive an error that either my email address is incorrect or my password is not valid.  I tried resetting my password, but then the system did not recognize my email address.  I then tried to create a new ...

Resolved! My cell phone is unable to call now?

My old Visa card was expired, I already provided a new visa card #, but my phone xxx-xxx-xxxx still unable to call and receive message,  but my other 3 family members can use except me?, we share the same visa card. I forgot my pin # now, how to solv...

Resolved! Wanting to delete the person who referred me from my account

Has anyone ever requested to have the referral code you used to sign up for Public Mobile removed from your account? This would essentially eliminate the person who referred me from receiving the monthly reward, which is what I'm trying to do.Turns o...

Resolved! sim card

Please , could you  verify this  sim card is  belong to  public mobile xxxxxxxxxxxxxxx  edited by computergeek541: account infotmation removed  

Resolved! It's called I refer to friend and that friend is still on public mobility for the last 3 months but

Like I just said I referred a friend they got in public mobility they gave my code either of us have seen any reward for that and it's been just approximately obvious 3 months

Resolved! SMS Photo Messaging with iPhone

Hello all, just wondering if anybody else had this issue where you send at least 3 photos through SMS or MMS at once and the recipient only gets 1 or 2 of the photos, and the more photos I send at a time the less they receive. For example, I was send...

Resolved! Every time I try to change my number it says "The number change failed"

Hi I was having an issue with changing my number today. When I click on the submit button at the bottom it says the number change failed. I am not sure why this is happening but I need to change my number ASAP for personal reasons. 

Resolved! Flash sale was just released can I still get that deal?

I just signed up to PM, can I still receive that deal if I was a day early?