Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I just switched to Public Mobile from Freedom, upon signing up for Public Mobile, I used a referral code and also signed up for the Black Friday promotion (I used my e-mail for eligibility)I am wondering how and when the process of the referra...
Hello everyone! Can anyone help me to update my credit card expiry date in my account for autopay? I have autopay currently, but my card has now been replaced with a new expiry date..I can't seem to find the place to update this in my account.. Many...
Hi, I'm setting up mine and my wife's phone - public mobile allowed me to set both up on the same email address and even sent the 2nd phone a welcome message but in the end the activation process failed and the SIM card will not work.Not sure what to...
Can you pay this with automatic withdrawal from bank account also or do you have to have a credit card?
I am in the USA and do not want to add another roaming add-on. I just want my PM phone number to be forwarded to another QC number. My settings for call forwarding are correct and they have been confirmed with either - *#21# (when non-conditional fwd...
Sorry if this isnt the right board, but I have forgotten my self serve password and the answers to my security questions. How do I reset my password? Thanks!
Hello everyone, I received this email offer.Anyone know if this promo is for all or is it targeted?
@Catherine_T @David_J Any ideas? If I remove images then some forum solutions will no longer make sense.
I signed up for a $15.00 monthly plan.I am billed an additional $10.00 for what is called "30-day plan". Total = $25.00Why?
hiI have bought a sim card Activated it and got the phone unlocked It still says no service
Can someone please assist how to get status of service request.Thanks in advance
Hello, I keep getting extra refer-a-friend rewards without actually referring anyone. I have referred two friends using my code but that was sometime ago. Out of nowhere last week I got a text about about a new one. To which I never referred anyone s...
Sorry, more newbie question I was told my PIN wasn't setup when I called for my Porting issue. The lady tried to set it back up for me but said she couldn't and I have to set it back myself at My Account I checked everywhere in My Account but unable...
Hi there.... What does this mean ? Hey, it's Public Mobile. The card registered for AutoPay on your account will expire in 7 days. (1/2) Please visit https://selfserve.publicmobile.ca/ to make an update to ensure uninterrupted service. (2/2)
Hi, I have two accounts, both received multiple cha-ching messages lately.weird thing is the rewards dollars changing from day to day, sometimes $5, and sometimes $6. also $6 dollars shown but only 5 referred numbers shown. LOL. same happens to anoth...
Are we supposed to buy the us minutes addon if we want extra calling minutes in Canada?
To lay out the obvious (I think it is), here are the big 3 along with their offspring's... This part is opinion-driven based on my own experience, so I'll list who I think is best to least. Telus > Koodo > PublicRogers > Fido > ChatrBell > Virgin > L...
Need to find out account number for my account but I can’t login
I have same phone, unlmited picture messaging plan, android v 6 and have the apn settings in there and set as defualt.....picture messaging still doesn't work...anywhere to go from here? Brad
Hello everyone. I hope you are all enjoying the savings as much as I am from using Public Mobile. I have referred several friends and family to Public Mobile. Can anyone share what strategy they use to get more referrals?Thank you
So I am new customer and I am in BC with BC number. Yet region was set at Ontario so time difference my account was suspended due to my money was added in time I am guessing. So any way I paid my 50 voucher and tried to reactivate my account 5 times ...
I don't want to use a freedom mobile card to change my APN settings. There is no way to add a new APN, only an option to reset to default. Im under the impression a Moderator can send an APN config file?Looking for this, since a more permanent soluti...
Hi,I have $15 plane and I got charged for every incoming mins which I am not supposed. Please someone answer me why?
