Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I have a situation. I created 2 accounts for my 2 boys a little over a year ago. Each account has its own email that was also created and controlled by me. I need to update credit card info, and I cannot seem to log into either account, Public Mobile...
I got a new credit card but forgot to update the information in my account.I pay Public Mobile with autopayments. My service has now been cut offand I am trying to fix things but am running into problems. I can't seem to log into my account. I select...
I’ve been wondering if theres a possibility that I can get emails for when a new device logs in to my self serve account? Or am I supposed to be already getting these emails? Cause I am not really sure if this is a feature or not.
HOW MANY OF YOU SUPPORT THE IDEA OF A PUBLIC MOBILE APPLICATION ?Please interact with this post to promote the idea of building an App. Making user experience more personal and easy.
I just purchased an upgrade plan and also paid for my current plan. I see the 2 charges on my bank account for my original(current) plan and my new updated plan. Will I get a refund? I only need the new updated plan which was purchased yesterday Fe...
I bought the international add on and am unable to call Papua New Guinea. There is no guidance as to how I can call there, I don't make international calls so it was a waste of money if I cannot call. someone please help!
Got new iphone upgraded from SE to and SE 2nd generation.Was with Koodo now with Public Mobile.Got new SIM card old iphone shows "no service" new iphone shows Public Mobile ( two bars)Husband's phone (same phone SE 2nd gen) shows 3 bars for PM.Here...
Hello everyone, My father signed for a sim under public mobile and gave me the sim to use. However, the sim only has 1gb and that is no longer enough for my usage. I have decided to help carry some of the costs so I got my own sim with Virgin Mobile ...
Hello, I am looking at different options for remote data collection for infrastructure because our current provider is unsatisfactory. We need 50-100 3g/LTE sim cards that will only use ~10MB/month on average per card. Do you guys offer anything like...
They said the second month will be paid for by public mobility plus they will give an extra5GBs of data.... they paid my second month but I havt not gotten my extra 5GB of data I hit my 8.5GB limit and now my data wont work.... why am I not getting m...
