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Bottomshelf

@hairbag1 My apologies if my questions have already been addressed elsewhere.I have been a PM subscriber since 2019 when I had the $15 plan. I had 250 mb of data and 100 minutes. Some time this year, I upgraded to the 500 mb plan for $15. The curre...

Bottomshelf · 06-21-2024

I received a new credit card yesterday because the card date was to expire. I tried yesterday to update and again today on a laptop.The error message is "Sorry, we’re not able to process this request at this time. Please try again later".I've also se...

Bottomshelf · 04-12-2024

I want some clarification on the topic. I received an email stating I have received a "Top 10%" badge for the month of March.If I understand the system correctly (as per solution posted by @hTideGnow) , I will be getting $5/5 points as a reward appl...

Bottomshelf · 04-10-2024

How do I create a post within a thread? I am not responding to a post within the thread. I wanted to post a new comment in an existing thread.Thanks in advance.

Bottomshelf · 05-20-2021

ISSUE - cannot access cellular data networkIphone 7 ios 14.4.2. 500 mb + 500 mb bonus planMy spouse is a relatively new member for the past 2 months and (since day 1?) told me she cannot access the cellular data network. The message when trying to o...

Bottomshelf

@softech,, @BKNS27 Thanks for the prompt responses!The concern was the phone features were going to cost extra because the features were not listed under the new plan (but they are under the old plan).My spouse is on the $19 plan and has 2 gb of dat...

Bottomshelf · 06-26-2024

When I received my credit card, I activated it (online /phone (?)). For security reasons, VISA flagged my PM transaction so I could not update payment info. This was after I had successfully updated Telus services and BCAA payment info!As a first s...

Bottomshelf · 06-26-2024

UPDATE:I have changed my credit card from MasterCard back to VISA. My original post was that I couldn't update to my new VISA expiry date.Ensure your credit card company has been notified that you are making "purchases". Your financial institution ...

Bottomshelf · 06-26-2024

Everything stays including the "bonus". I updated my spouse's plan from $25 1 gb to the $19 plan 1gb plan. As of today all the the freebie minutes and data is still there. The app says there are 52 days left on the "bonus" data.

Bottomshelf · 06-22-2024

Thanks for your help.Tried registering my VISA credit card this morning using the suggestions posted by others and you. No luck.Tried incognito mode again with no luck even after clearing cache again and changing browser from Chrome to Edge.Two hours...

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