03-12-2021 05:17 PM - edited 01-05-2022 05:35 PM
I purchased a re-furbed phone and can't find on the website where I would find the sales receipt/invoice? Can anyone help me?
03-12-2021 09:45 PM
@SEO506 wrote:I purchased a re-furbed phone and can't find on the website where I would find the sales receipt/invoice? Can anyone help me?
Public Mobile must provide a receipt as sale tax was charged. I havern't purchased a CPO phone dirfectly from Public Mobile, but I would first suggest checking for an e-mail message for this order. If there's a message that includes the price, amount of tax paid, and company taxation numbers, then the e-mail itself could serve as a receipt.
03-12-2021 06:23 PM
@SEO506 wrote:I purchased a re-furbed phone and can't find on the website where I would find the sales receipt/invoice? Can anyone help me?
@SEO506 , if you bought a phone from Public Mobile and did not receive or require a receipt for it, then request it from the Moderators.
To contact the Public Mobile Moderator_Team, there are two ways to reach them:
1 - Faster Method - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower Method - Use this link to:
Private Message to Public Mobile Moderators (PM Customer Service Representatives)
03-12-2021 05:22 PM - edited 03-12-2021 05:24 PM
Where did you purchase the refurbished phone - from public mobile?
What are you looking for on the sales receipt or the invoice?
If your looking to inquire about compatibility, check out this public mobile article:
https://www.publicmobile.ca/en/on/get-help/articles/where-to-buy-a-compatible-phone