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Resolved! forgot password and user name

my phone is xxxxxxxxxxxxxxxxxxxxi have forgot my user name and password . so i need my user name back .please help me .its so confusing  edited by computergeek541: phone number removed

Resolved! Login information

Hello , I have forgotten/lost login information for my daughters account . How do I get it or how do I open new account ? 

Resolved! Plan Change and auto pay

I made a plan change that will happen on the 25th. I will be going down from a 50 to the new 45 dollar plan. My question is, Will Auto Pay work. As it did not work last month.I double check that auto pay was enabled I just don’t want A repeat of last...

Resolved! Reactivate account after sim-jacking

DISREGARD I found the tab to do this! Okay so my new SIM arrived today. I installed it and the account is showing the correct number. How do I reactivate my account? I selected “stolen account” when I deactivated it. 

Resolved! HELP! Used the same email address for 2 new numbers, can only access 1 account now

I have to update my payment information, but I can only log into 1 of the 2 accounts.How do I fix this?

Resolved! I am getting messages that say I do not have Talk. What does this mean?

Resolved! Data not working

I have Moto G Power 8 Lite and people with this phone has also been having issues. Is there any way I can get the APN settings file from a mod to send to my phone please. I can't access my APN settings and I've been without data for a week.

Resolved! Re: Locked out of my Account and system won't accept my payment

i locked out due to my security question. can u pls call me ASAP? my other no is xxxxxxxxxxxx thnx.  edited by computergeek541: phone number removedhello do u get it.

Resolved! Export Usage History

How can I export my usage history?  I need my call records. I am able to view them but do not see any option to export them.

Resolved! Data priority

What is the priority in which data and data add-ons are used?Lets say I have a 250 MB data plan per month, and I also purchase a 1 GB data add-on.When I use data, does it go through my 250 MB of data first before subtracting from my 1 GB?Or is the pr...

Resolved! eSIM suport?

Any news about eSIM support? The last messages I found on the forum are from January 202, I was hoping for some good news regarding this. Vasile

Resolved! Travelling / moving

Hi!At the end of the month I will be driving from Toronto to Burnaby. 1) will there be any overcharges for travelling (out of my region)2) do i need to change my number once I am there ?  I just want to know if i should be aware of any charges. Thank...

Resolved! Porting Number

Hi, I would like to port over a number into my new Public Mobile account.  The number I would like to port over is ***-***-****.  The old service provider was Primus. Thanks, Tony Edited by ShawnC13: Removed phone number

Resolved! Purchase of SIM Card not successful but got charged

Hi,  I used my new address for billing but actually didn't update the cards' address with my bank. The purchase didn't go through since the postal codes did not match but both my credit card and debit card were charged (I tried with both of the cards...