FR
Help
Get Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Register now!

Forum Posts

Ask a question

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by • Public Mobile
  • 72088 Views
  • 180 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by • Public Mobile
  • 74702 Views
  • 180 replies
  • 32 Bravos

Resolved! Re: MMS text issue

HI,I am unable to send and receive MMS. how can I fix this issue? please help

Albinsimon by • Great Neighbour / Super Voisin
  • 9565 Views
  • 7 replies
  • 0 Bravos

1gb and below to be roll over.

cant we ask the admin of this network, for them to make a roll over data? just for the 1gb and below users. what do you think?

two_door by • Great Neighbour / Super Voisin
  • 2108 Views
  • 13 replies
  • 0 Bravos

Resolved! Trying to sign up - number invalid

It says my number is invalid, I have tried to sign up before when Bell had my phone locked. Since then I unlocked it and it was confirmed by Bell.

ChuckSlaa by • Great Neighbour / Super Voisin
  • 2480 Views
  • 5 replies
  • 0 Bravos

Resolved! Re-Activation after 2 months

Good day,After trying Public Mobile for a month, I allowed payment/service to lapse for around 45 day. My original plan (March 2021) was 50$ for unlimited can/usa calling texting, and 8.5 Gb.I recently decided to renew my service and was given the ch...

chabov by • Great Neighbour / Super Voisin
  • 2788 Views
  • 13 replies
  • 0 Bravos

Resolved! Re: Locked out

hi please get back to me on 709xxxxxxx or [email protected] friends account has been locked out,she is not able to log in to pay and continue the service,her email if is either [email protected]@gmail.comshe forgot her password...

Barbara1969 by • Great Neighbour / Super Voisin
  • 3135 Views
  • 13 replies
  • 0 Bravos

Resolved! SIM card

I bought a phone and my mom bought my SIM card for me, it was already activated because she did it for me. I dont know my 4 digit pin for it because it is now suspended after I've put $45 on top up cards.

tpaddy01 by • Great Neighbour / Super Voisin
  • 2360 Views
  • 9 replies
  • 0 Bravos

Phone forgets APN settings

Question about APN settings. Currently using a Umidigi Bison. Phone is great but keeps forgetting the APN settings. The phone works fine for a few weeks then will randomly lose APN settings. It isn't' a big problem as I can just simply re-enter the A...

dj_simms by • Good Citizen / Bon Citoyen
  • 2936 Views
  • 5 replies
  • 0 Bravos

Resolved! Locked out

Recently registered and went to go pay my first bill and forgot my password and tried to many times and says i am locked out could i please get unlocked

vapula by • Great Neighbour / Super Voisin
  • 1833 Views
  • 6 replies
  • 0 Bravos

MMS issues

My two phones will not allow MMS to work. Can't open pictures sent in text messages. One phone is a month old and it has never worked but my other phone which is 6 months old did have it working last week. Hopefully it can be fixed asap

Donrista by • Good Citizen / Bon Citoyen
  • 6070 Views
  • 33 replies
  • 1 Bravos

Resolved! Need moderator

My phone is gone lost or stolen. I could not get into any accounts,   I bought a new Sim card I tried to activate it it gave me a new number of xxxxxxxxxx are used to public mobile vouchers and put down $50 nothing happened no new number no new accou...

Halo66 by • Great Neighbour / Super Voisin
  • 1582 Views
  • 4 replies
  • 0 Bravos

International texting

Hey I just got my sim today and picked the 50$ plan that includes international texting I tried to text my gf who is in the states and apparently she didn’t get my text why would this be???

Wowdatguy by • Great Neighbour / Super Voisin
  • 2826 Views
  • 14 replies
  • 1 Bravos

Resolved! I received a defective SIM card

How do I rectify this? I submitted a ticket, I will hopefully get an answer in 48 hours. In the meantime the number I transferred from the old provider is not working with the old provider (because I transferred it). And I cannot use my new Public Mo...

ditcho by • Good Citizen / Bon Citoyen
  • 3671 Views
  • 18 replies
  • 0 Bravos

Resolved! not getting refer a friend reward

Two of my friends have used my referral code to activate new public mobile sim last month. My billing cycle ended today and I don't see 2 referral rewards in transaction history.

hc18 by • Good Citizen / Bon Citoyen
  • 2583 Views
  • 8 replies
  • 0 Bravos

Resolved! Data

I just switched to public mobile about a week ago, I am supposed to have 5 Gb of data. My usage history doesn't show 5gb used at all. I keep getting texts saying I've used all my data. Has anyone experienced this before? 

fatcakes3 by • Great Neighbour / Super Voisin
  • 2143 Views
  • 7 replies
  • 2 Bravos

Resolved! International call

Hi Public Family, The add-on 300 international long distance min. can be used to any country or their is any specific list?

Mangomobile by • Great Neighbour / Super Voisin
  • 3028 Views
  • 11 replies
  • 0 Bravos

Available Funds and One Time Payment

Hello Everyone! I'm new at the Public Mobile community and am having some trouble paying for my bill. I have an amount due of $10 and have some available funds than can cover my payment. However I don't know how to pay for my bill. How do I use my av...

starburst by • Great Neighbour / Super Voisin
  • 1350 Views
  • 2 replies
  • 0 Bravos

Hey CCS!!

CCS recently did a huge reduction on Public Mobile SIM cards. They dropped the price of $5.00 to $4.99!! Wow.  CCS....how about a real sale???  

Resolved! I bought an unnecessary add on

Hi, I bought an add on I can't use. Some Long distance US minutes. I wasn't aware my plan includes US calling. I couldn't use these minutes unless I downgraded. Could I get a refund please?

sallyhillhill by • Great Neighbour / Super Voisin
  • 1607 Views
  • 7 replies
  • 1 Bravos

Internet keeps dropping

Has anyone else noticed there cell phone internet keeps dropping? Mine started after I switch my plan, was always around 4pm it drops and only for a min but I use my phone for work and yesterday it happened 5 times through out the day. I’m at the poi...

ald2209 by • Great Neighbour / Super Voisin
  • 1571 Views
  • 5 replies
  • 0 Bravos
Labels
Copyright © 2026 Khoros, LLC