Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Does anyone know how I can transfer my Public Mobile phone number to another phone? My old phone was lost and I need to activate my number on my ne phone.
I used to be on a plan with 2 gigs of data and it was quite fast, faster than my work computer network. I would actively not use the workplace wifi because the speed was faster on my phone. The day I upgraded to the 15 gig data plan I am now getting ...
Hi, I am looking at Samsung Galaxy phone. I can't seem to find very many that will work on P.M?I'm looking at the A32 or A52 Galaxy models.Will these work?Thank you
I see that Spain in a country included in long distance add on. Does that include the Canary Islands? They are not geographically in the country of Spain, but are located off the coast of Africa. Thanks for the help.
Good morning.If I change to the $70.00 plan today can you give me credit for the remainder of my current plan?Thank you. edited by comptuergeek541: customer's information removed
Your email to me said you did not see the $80.48 charge I am enquiring about. Being I cannot reply to your email directly nor can I phone you or have a live online chat I don’t know what any satisfactory methods there are to communicate. The charge...
For all the public mobile links I have accessed to get started, it prompts me for a phone number. I don't have one. I need one. Specifically, I would like to receive a new phone number, a public mobile plan and purchase a pre-owned phone. The SIMon ...
Are add ons like data and long distance permanent additions to your plan or can you remove them? I expect some long distance to Europe for a couple of months and then it will end. I do not want the add on if it cannot come off. Also, do unused minu...
My dad has a umidigi bison with a public mobile sim in it and the wifi hotspot doesn’t work it will show up on other devices and you can connect to it but it won’t have any Internet on it I have an iPhone 8 with public mobile sim and my wifi hotspot ...
Hi! I've yet to join public mobile, I've been wondering if the bonus data for auto renews every month or if it's only a one time thing. Also if un use data stacks up over the months. And is it possible to add a reference code after my account is made...
Hi there, I realized that I have gone through my minutes for the plan a couple of days ago and I was no longer able to make phone calls. I paid my bill which is due on the 3rd of august and it still doesn’t work. I initially intended to pay $5 for an...
Hey, there's enough in my account to pay for my plan but my service is suspended. I've tried restarting the phone, and calling *611 (it says my account balance is $0 when I try to pay, so I can't pay anything.
When I attempt to call my voicemail I get a message that says, "sorry your call cannot be completed since you've used all your available minutes, to purchase more minutes dial...."This has been ongoing since I got the plan, it doesn't matter when I...
Hi, I just bought a SIM card and activated it and everything, but when it is inserted into my phone it will not connect to the network. I have tried everything that SIMon has suggested and nothing is working. I have a new iPhone 11 if that makes a...
