cancel
Showing results for 
Search instead for 
Did you mean: 

Sim Issue

Salem
Great Neighbour / Super Voisin

How to register my new sim

3 REPLIES 3

esjliv
Mayor / Maire

@Salem wrote:

How to register my new sim


@Salem 

 

You could try to click this link to use the: Public Mobile Online Activation Assistance

BlueB
Deputy Mayor / Adjoint au Maire

@Salem 

Are you having a problem with activating a new SIM card?

 

If you're swapping SIM cards from another one that is active with Public Mobile, follow the instructions that @softech provided.

 

If you have a new SIM card where you want to activate a new account, then you can access it via: https://activate.publicmobile.ca/  A few things to note:

  • Easiest to activate with a Public Mobile phone number (first), even if you want to port over an existing service/number
  • Porting/transferring an existing number can be complicated - keep the old service active (ie. do not cancel it)
  • Each email account can only support 1 Public Mobile account... if you have an account already associated with your email address, you'll need to use a different email address for a new account
  • Look for activation promos for extra ___ (usually bonus data) to get the most out of your new service
  • Use a referral from a friend/family member (or an existing account you have) to get $10 credit on activation, and the referrer will get $1/mo... we're all users here with referral codes but always best to help out a friend/family member

 

If we're missing anything, just let us know!  🙂

softech
Oracle
Oracle

@Salem   you can request SIM swap on My Account yourself:

 

 

Click on Change Sim card, then enter the new SIM number and select the 2FA you want to receive

E-MyAcc-ChangeSIM-2FA.png

Need Help? Let's chat.