Community

Resolved! Why can’t I send a photo text to anyone without an iPhone?

I thought my plan included unlimited photo texting but I can’t send a photo to anyone who doesn’t have an iPhone.  Any idea why?

Resolved! Deactivating sim and password reset

Can I know how can I reset my self serve account password and also need to know how to permanently deactive my sim

Resolved! promotion

I did not get my new year promotion of one month free service and 5G data.

Resolved! Won’t accept email

I am trying to get into my dads profile to change his plan and i don’t remember the password and when it asks for his email it won’t accept them. What can I do. 

Resolved! Can somebody please help me change my email address

I entered the wrong one during activation. Need it corrected.

Resolved! I don't see new activation bonus rewards

Hi!I activated and am supposed to have an extra 5GB of data ... but all I have is 2 GB? Does anyone have any idea how I get the 5 GB? 

Resolved! Re: UMIDIGI Phones Supported

wWhat APN settings am I supposed to use umidigi A9?    Thanks for any assistance...

Resolved! New calling option add on

Hello, it would be a great option for public mobile to add on a free public mobile to public mobile calling option. My grandmother has the 50 minute plan I believe it’s an old $10 plan. It’d be nice if there was an option to pay a tiny bit more to ge...

Resolved! Re: Credit card payment issue

How do I change my credit card number?

Resolved! SIM card shipping

I ordered my SIM card 9 days ago AND IT HASN'T ARRIVED YET

Resolved! Referral Code Error during Activation

Hello, a friend I referred to PM is trying to activate using my referral code, referral code has green check mark on the side, but then submitting, it has red text noted to "Please enter a referral code". Is there system issue or is there any work ar...

Resolved! Saying I received a text but don’t have a plan when I do

Help

Resolved! Leaving in the middle of a plan

Hi so I'm switching from PM to Rogers, and will be porting over my number. Thing is I'm still in the middle of a 120 day plan. Is there a way to be assigned a new number from PM to use for the remainder of plan that I paid, or is all that just forfei...

Resolved! trouble signing in.....everytime!

I have issues every time I sign in. What is and where do I find and change my username?Why does it only ask to change your password when I click on "forgot my username"?Why is the page not loading?Why will public mobile never call me to talk?

Resolved! I need a copy of my ebill. Where is it?

Resolved! Locked account

Hello, I have been locked out of self serve, I haven’t been able to log in for over a week now. Password reset doesn’t seem to work, no email is sent to reset pw. Please help! thanks

Resolved! Which part of account minutes are used from

11:41:36 AMI have the 100 min talk plan, plus there is a 400 min long distance in North America promo credit. If I make a long distance call out of province which minutes will be used accounting wise?