Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Does Public Mobile offer data add-ons for tablets?
SIM card is not working in my iPhone phone is locked vicki
I am aware there is no Add on for service in Mexico but I am wondering if I will still be able to use the hotel wifi when I am out of service area?
My refer a friend count keeps adjusting, it reduces 2 each time I visit then adds again on another day back and fort and I'm losing more count each week. I used to receive notifications with my friend referrals pretty accurately but now everything is...
Hello community, I forgot my password and the security question. My credit card info is outdated, and I was forced to pay via prepaid cards for months now. Help, please
Where is the best forum to post ideas?
I get a Generic Error when I try to change my sim card number.It's a public mobile sim card.I've tried multiple times.
do they automatically stop come the 31 of dec or do i have to cancel them on the 31st
I've been trying to pay my bill, but the website keeps rejecting my new credit card information. The information I entered has been quadruple checked, everything is good on my side. My bank confirmed the issue appears to be on Public Mobile's side....
I've seen a similar message posted - not sure how to fix from the responses given. Attempted to activate a new phone with a new sim and a new phone number. The activation failed and was directed to log in. However an account was also not created....
How do i activate my new sim with old number
I live in white rock, BC.Sometimes my phone will think I am in the US and will stop working for me, I cant receive or make calls since I don't have an add on. although i am not in the US. How can I fix it? Ive been using PM for 2 months now, and didn...
I am trying to access my self serve in order to cancel my plan. When I input my information it says my password is wrong, I go to change my password and input my email address twice, it says " sorry we're unable to verify your email address" can anyo...
I have a charge on my visa that isn't related to my account
Just paid for my plan and it took my money and my phone still doesnt work. So i decided to change plans to the exact same plan and still doesnt work and it took my money twice.
Hello there, I want to cancel my add-on, but could not find a way to do so in my account, please advise.
Wondering when or how Black Friday promotion savings is applied?Supposed to get $5 off for 6 months on $35 plan.Please advise. Jamie Hansen
Tried forgot my password. It asks for security question which I don't remembercannot contact moderatorhow can i receive mail to reset my password
We are both PM subscribers, can she do it? Me thinks not. No biggie.
We (my wife and I) are both Public Mobile customers for a while now. We are on AUTO PAY, consequently we always pay the monthly charge on time (it's all under your control with auto pay turned on). Yet yesterday, while checking our usage, we got a bi...
I can not log into the self serve website to pay my bill. It seems to be down. Am I the only one having this issue?
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