Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello - I did everything I am supposed to do, I think, but the phone is saying 'no service' - please help! Am I missing a step?
I have had two occasions where my phone number has been used erroneously. In the first instance i was called by a person who received multiple calls from my phone number, however, his caller id showed another person's name. The person phoned me and...
This is probably going to be a tough one to answer.. but I'm out of options so please help!! I have recently started having issues with people being able to hear me. I can hear them no problem but they can't hear me. It also doesn't happen with every...
Hi,I signed up for the "flash" free month promotion providing my email before I activated my new account. When can I expect to see the one month credit in my account please? I have screenshots with date/time to verify if needed. Thanks,James
Are there any monthly plans that offer faster than 3g data speeds. I have the $40/month for 5gig 3g data plan and I find it is slow sometimes.
**bleep** the public phnoe
My partner is set up for autopay to her credit card. The card has been compromised and was disabled by the bank, and we are awaiting the arrival of a replacement. Meanwhile, her payment has bounced, and her phone has been disabled. Attempting to log ...
How do can I add a US roaming plan of if I am already traveling but I havent registered for online? When I try to register for online to access my account it tries to text message me, which I wont receive while already travelling. Its a catch 22.
Hi, I just registered with my email and joined the $25 plan. When I look at my account, I don't see the 5GB bonus and the one month free. Is it because I am not setup correctly? Or it will take some times to get these bonus? Regards,William
Hello I have forgotten the passwords for my main account and community as well my account is in lockdown my name is xxxxxxxxxxx my e mail is xxxxxxxxxxxxxxx mobile is xxxxxxxxxxx edited by computergeek541: customer's contact information removed
Why my friend has used public for 1 year but has not received a loyalty reward of $1 per month
I have registered for community Q&A, so how can I get community rewards?
How many friends can I recommend to use Public, and is there a limit?
I want to share my first experience with hydrogel plastic film screen protectors. I prefer to use glass screen protectors because they are very transparent and offer the best protection. Due to their rigidity, they are actually very easy to install...
Hello, Wondering if anyone has been able to port their number out of their PM account but found a way to keep the PM account active with a new number.
Hi MembersI bought a sim yesterday and activated it, while activating i got an error,.when i retried it said sim is already taken, i put the sim in the phone, it worked with the number i selected, so it was activated. But i cant use the self serve wi...
I run this account for my elderly father but decided that I'd like to switch to Public Mobile from Lucky. There are so many perks. I checked the compatibility for the phone listed in the subject line and that specific one is not listed. However, it s...
Hello lovely people,Does the free 1,000 CAN LD minutes also count for local calls?Also, can you think of any reason why I shouldn't switch to $15 plan until my bonus minutes/data is used up?
i got a message saying I won an extra 2gb but I don’t think I got it cause I don’t see it on my plan how that works ??
public mobile have any phones for sale??? If yes where can I buy a new phone??
I received a text notification on November 24 saying I had successfully referred a friend to Public Mobile but I have not received credit for that referral and there is no new referral name in my account info. Shouldn't that show up right after they ...
you toke a payment out of my wife's account on the 21st of December for the amount of $31.59. but my phone says to make a payment.
I just set up a new phone plan with Public Mobile and said I wanted to transfer my old number, however, I have changed my mind and instead declined my number transfer. How can I access my new Public Mobile Account to setup a new number?
I was logged into self service earlier today, and switched back to the tab while I was refering a friend to provide them my code. When I clicked the referral link... it errored... when I refreshed my self-service page, it also errored...This page isn...
I traveled outside Canada and return only few days back. My previous phone number was deactivated around 16 December 2020. How can I recover my phone number ?
Which countries does the international minute add on include?
I tried to buy a sim online, but did not give the correct address., how should i correct it.?
I have a Huawei Mate 20 Pro and I do not see on on the list where you can check if the phone is compatible or not. Would someone be able to let me know if it is before I buy a SIM card? Thank you!
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