Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hi everyone, I'm curious about what it takes or how much help or contributing to the community that you give to get credited from public mobile. How many people have experienced this and what qualified you to get whatever amount you received?
I just got a new simcard at Walmart. Account was activated. Came home and put in my phone. After 2 hours..... Nothing. Keeps saying line not activated. What is the problem here.
I need to ensure my payment info is not attached to any other account, other than mine. I do not have access to the other account, but I do have the phone number and obviously all the billing info, since it is my card. I need to speak to a Public Mob...
I have inserted the existing SIM card into my Samsung S4 mini smartphone and when I turn on the phone, SIM card is not reading it. Am I supposed to do something online to fix this? Please help.
My credit card expired and my account now shows that I owe $25. I updated my credit card information for future autopayments. Will the current balance owing automatically be paid on the next payment cycle (i.e. total $50 payment) or do I have to make...
I would like to purchase this add on when I go to US, does this mean it includes unlimited INCOMING and OUTGOING while I am in US? Does "unlimited talk" is me calling out only that I will get charge if I answer a call?
Hi there. I would like to change my debit card I use for auto pay with a credit card, but when I remove the auto pay and try to set it again with the credit card, it does not allow me to enter new card and simply provide the one I entered at first pl...
@J_PM Are you aware that Error 821 does not stop people from activating with the same SIM after? The bigger issues is that people activated multiple phamtom accounts and got charged multiple times It is not good. Activation is the first encounter ...
What do I do when my payment voucher pin's don't work? I've been paying my phone bill like this for years and for some reason its not working this time. I tried both the 12 digit 'voucher' number and 'PIN' numbers on the receipt, none of them work. I...
Hello everyone!Please tell me, when all Internet traffic ends, then the Internet disappears completely on the phone or the Internet continues to work but at a low speed, as is done in Lucky Mobile?
Received this message:Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provid...
Hi everyone, Hope you can help with this doozy. My partner just tried to switch from TELUS to Public Mobile and got an "802 ERROR" code three times in a row. Assuming it was a credit card issue, we tried my credit card for a fourth time. Now, there a...
I have Iphone 11 and physical sim from PM.(I like to keep my current PM plan)Can I activate the esim in the Iphone 11 with Lucky or Kodoo to have 2. phone number and use it together with Apple watch 7 ? Thanks for help
I have activated a new simcard ftom public mobile and apparently rogers and affiliates mobile companies dont recognize my number.SO I CAN'T GET AN INCOMING CALLS FROM ROGER'S PHONES . ITS SAYS NUMBER NOT ASSIGNED .THIS IS RIDICULOUS
Because of my recent success with unlocking my Samsung phone now I have questions about the carriers that put network locks on. Do they still do this and why? Is it only old phones that have network locks? Before you change carriers is it best to ask...
Hello, I am just wondering if this is good. I just made a payment today because my next cycle is Jan 18th. My balance is now $35 so is it gonna auto-charge my balance on the 18th?
Hi. I am a new customer and got my account activated just now. I had inserted a referral code but I do not see the $10 credit on my account. I would appreciate it if you could help me with this issue. Thank you so much.
Hello, Not the first time this has happened. 1. I let me plan expire for the month as I was away.2. Now that I need it back I thought it would be a simple step of topping up to reactivate.3. Clicked 'Reactivate Current Plan', was brought to 'Make a P...
I bought a SIM. The email said that the SIM was delivered to me already, but I have nerve received. Also, I have problem to sign in my account. Can't even change the password. I need help
I signed up with Public Mobile on Jan. 11/22. During activation I selected the option to port my phone number from Rogers. After activation I was immediately able to make outgoing calls, receive email and can communicate by text messages. However, ...
I'm very irritated. I just received my 2nd refurbed iphone 8 plus because the first one the microphone would cut out. This one is worse people can barely hear me and they say my voice volume is at a level of 1 in a scale to 10. I have to yell for peo...
