Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My daughter broke her android phone so I put her sim in her iPad to use until her new iPhone arrives. But the iPad doesnt seem to work on data. It is a cellular model. It shows the network carrier as public mobile and says 3G or LTE in top corner of ...
How much do the various ad ons cost with PM
Someone stolen my phone and then port out my number and now I have a new sim card and phone could I get back my same plan for free and my balance I had
Hi thereI moved Public mobile yesterday and requested my number -780-xxx-xxxx be ported over. I did not respond from my previous carrier's text to allow the port within 90 minutes, I did respond but after the allocated time. I called my former car...
There was no announcement about scheduled maintenance, so I'd love to know when Self Serve will be back up again. Currently the page redirects to the following message:
hello I’m trying to unlock my phone it says I need 4 digit code but I have not used this phone in over 10 years so just need to know what my options are here. thank you
4 hours after activating my SIM and 2.5 after cancelling my previous provider I still have no service. What needs to happen?
I am switching from public to freedom, I have freedom my account number, but the number has not been ported.
My cards are all good no issue. Been on autopay for years same card no change it didn't take my payment today. I got home tired to check why as I said no issue with cards. Tried to re enter the card still won't take it. I tried another of my credit c...
I know this issue has been discussed in the forum before, but I don't remember how it gets resolved as I probably wasn't following the discussion closely or paying enough attention. My question is how the Community Reward is allocated if the payment ...
Has anyone else had their phone suspended while there was money in their account? I was told my credit card had expired in Sept and they couldn't take funds. My credit card expires in March and there was already enough in my account to pay anyway
I recently port my sim from Public mobile to Freedom Mobiles. And today Public mobiles deducted $56 CAD from my credit card, I don’t know why!!!
Hello! I signed up for the 2GB promotion bonus and I got the email saying I’m eligible for it but when I typed in the code on my account it says I am eligible for the promotion. Could someone let me know why?
Hi there, I recently decided to port to public and join this awesome community. However, I believe I missed the 90 mins verification text. I don't know how and who should I contract to restart this process. Thanks.
so to make the story short u used to have public loved it and was now coming back with my hubby and I went got sim. cards and then registered them and nether one is picking up a network I have tried them sims in different phones and nothing I don't ...
I set up my sons account which is $15 dollars a month with autopay. His data usage show a extremely small amount data used.should have 250mb of data but he can’t open a web page.He is using an iPhone and yes his cell data is turned on.
I’ve changed my email address today and it’s not the same one I signed up with , is it possible to change it without closing my PM account and opening another one?
Helloim using iPhone with currently iOS 15.1 I found very high data usage.I turned off all settings what using data and still after few days all my data limit was consumed.I talked with Apple customer service, they checked my system and confirmed tha...
i had two numbers under my account because I usually take care of mine and my partner’s phone bills. Recently, my credit card was compromised and they issued a new card so I had to update the credit card information for all my auto payment services, ...
This phones seems to work great with Public Mobile. Good reception and no issues thus far
