Community

Resolved! SIM Swap

Bought a new phone. It uses Nano SIM. Went to London Drugs and took a new SIM from them. How to swap to the new SIM card? Thanks

Resolved! US addons

I bought a US text roaming addon. Can I use my public mobile data or do I need to purchase US roaming data as well?

Resolved! Help how do inpay for mubservise when

hi iv forgot my password and user name 

Resolved! Cancelling account

My husband died and his cell phone payments have continued because I do not have login info to get into his account to cancel it.  Please help. 

Resolved! more selection of phone numbers

Hello. I moved to a different province and want to change my phone number. There only seems to be 5 to chose from. Is there another way to see what else is available?

Resolved! Can't make a payment

Hi, I am having trouble making a payment. Whenever I click submit, it says that I have enough funds available to my current balance.  Thanks

Resolved! Problems with being able to speak to a live person. Not just the crappy bot

Resolved! Cannot activate SIM card

Hello,I'm moving from Koodo to Public Mobile. I've got the 821 error code in the process of activating the SIM card.I need a moderator help.   Thanks,Alex

Resolved! SIM card swap

Hi, I need a sim card swap done ASAP - my old phone was stolen, I have a new phone,I have a new sim card that has net yet been assigned, I tried using the chat bot and it said to get help from a moderator.  I did this on my own one time before and it...

Resolved! add on

can I cancel an unused add on that i purchased by mistake

Resolved! hi i realised that last month i did not get my rerward can someone please sendlink moderator

this may be due to when i temporarily suspend line due to possible stolen but it was reactivated within 2 days but now as you may see below last month this accounts reward were not deducted but charged compared to previous months ====see march 12 pay...

Resolved! can not receive calls

yesterday transfered this until now can not receive call

Resolved! Access the account

Hi,I would like to pay my phone bill but I can't. The owner of the account is my husband who recently passed away. I don't have an access to our phone account as I don't know the username or password he used. Also we have a new credit card which is d...

Resolved! Re: Transferring or Changing your Phone Number

Hello I have sent in a request to change my cell number from xxx-xxx-xxxx to my Bell landline, however when I filled out the form I put the above cell number as my alternative and duh it’s no longer available. I would like to update my request with a...

Resolved! OVERCHARGE UISSUE WHY IS That+++++WE HAVE TO VERIFY OUR CREDIT CARDS STATEMENT -NOT COOL

PLEASE SEE MY CREDIT CARD CHARGE IN PART 2 BELOW AS YOU CAN SEE NO WHERE IT SHOWS MY 3 DOLLAR DEDUCTION, THE CHARGE SHOULD BE 12 DOLLARS PLUS TAX AND NOT 15 PLUS TAX PART 1Date Transaction Type Credit (Payments) Debit (Charges) Balance May 13, 202110...