Service Back

[Leo57]

So guys just to update all of you. Get in touch with an agent. He added a credit on his end and ir worked. I am back. If the first agent doesnt help you text a different agent and so on . Dont give up. Some agents are better at this job than others.  Good luck to you all

[darlicious]

@Leo57 

Good advice on contacting a second CSA. I was given that advice when I first switched to pm. If you don't agree with hour first answer then always seek a second opinion.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[JL9]

Glad to hear! 

[dabr]

@Leo57    Great news, but perhaps post this in the main thread on this issue?   Here's the link:  https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-System-Issue-Accounts-in-Suspe...