04-02-2022 11:42 AM
Was submitting a ticket
04-03-2022 10:45 PM
@Groovo88 wrote:Was submitting a ticket
@Groovo88 -
If you are looking to activate a new plan with Public Mobile, you need to obtain a new SIM card and activate in-store, online here: https://publicmobile.ca/en/on/portal/activation, or click this link to use the: Public Mobile Online Activation Assistance.
Tickets to customer support agents (CSA) are generally for account related support issues.
Public Mobile Representatives (CSA) two contact methods are found here:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
04-02-2022 11:44 AM
HI @Groovo88 what was the problem you were having?
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent
Or maybe tell us what was issue
