Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi! Just switched to Public from Rogers and the setup was going great until I got to the point when I had to enter my data info into my iPhone 8. I have no 'cellular' tab. I have tried restarts and reloading updates and nothing makes the tab reapp...
Want to use a different credit card for auto pay but can’t seem to find the page to do this. Have tried delete auto pay and re-activating auto pay but it still shows the original credit card info. There must be a way to update payment info without h...
I keep trying to change my password but it just say contact public mobile for help.
Can someone assist me in reactivating my account? It lapsed this morning, i made the payment, my account is now ok, but unable to make changes or use services still..
The Sim card is not fonctionnal...
In terms of length of time referral stays and discount is applied to monthly bill, does it stop after 2 years, for example? Also The number of referrals does it cap at 10 per account or 20?
I'm on a road trip and wanted to do a speedtest on LTE for fun. I get 23Mbps ! As you can see on the top right corner I'm using LTE. How is this possible ? Can someone else do a sepedtest and tell me what you get !
Hello all i opened my public mobile account early August. i used a referral code.today I still cannot see my 10$ discount. should I see it or will it be added automatically to my next invoice? thank you!
I very recently noticed that I am getting email notifications from this forum and from private messages from moderators only intermittently... in other words, some come but some are not... I check my message box only to find replies for which I have ...
Hi Everyone, just got my Public Mobile SIM today, activated the account and can make and receive calls on my Nokia 800 Tough running KaiOS. The strange thing is it automaically detected and applied Data and MMS settings from Bell Mobility. I tried to...
I had to make two payments including one to remove my account from suspension and just when I thought that it's done, another one popped up for account balance, I didn't get why I had to do make two different payments. A ticket was issued for the sam...
Hi there, Just switched to public mobile, and can't get data to work properly for me I can use what's app and Gmail but I can't browse or search anything on Google maps. Also my web browser isn't working properly
Hi everyone, I just joined Public Mobile on the 2GB/$30 deal and was wondering what was the best deal you’ve ever seen PM offer. I love that you can always sign into those good promos and they aren’t just for new customers.
I have a new phone in transit but want to sign up before it arrives to get the free month promo.Are there any issues with transferring the sim to the new phone?
Do I get any extra data over the 250mb if I signup for autopay. If so, does it ever expire?
Hello, I just got started with Public Mobile this afternoon when a techie at London Drugs in Nanaimo, BC installed a Public Mobile SIM card in my ZTE flip phone. Previously I was with Chatr, but their service is spotty where I live and I was told Pub...
There is a promo for 1 month free for new accts right now. Can I combine this with the $10 refer bonus AND a coupon code?
If I use a referral code and deactivate will the referrer's $1 discount be reinstated when I reactivate?
I just logged into my account and my status says 'Plan Expired', but I'm on auto pay so I don't understand how this happened. I still seem to have service, and it says my next auto payment will be taken on August 29th (tomorrow). Any input would be a...
Has PM fixed the Apt # issue ? I hear that people leave the field blank and instead include it in the street adress. Im just wondering because I'm setting a SIM up for a friend that lives in an apartment.
Hello, I recently received a new credit card in the mail and am trying to change the information to my new card so that the payment will be able to go through for tomorrow and I will still have a phone to use. I have now tried over 30 times to update...
Do I have to activate a new SIM card right away, or how long can I wait before the card expires? The reason I asked is that I want to switch over to Public Mobile from another carrier on my second phone. I want to purchase the SIM card first and wait...
How do I contact a moderator?
Firefox has changed their browser. How do I find the permissions in the site identity to allow Firefox to load my images for public mobile?
I want the voicemail and greetings to stay as default. How do I get about without being forced by voicemail to set up my voicemail etc. Please helpThanksMedi
I seldom go online other than to check email. It would be nice to get notices that are clear as to how one may get in on freebies or discounts on my public mobile account since I seldom ever use it anyway. The less I can pay for a service I don't us...
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