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Need get in my account , pay my plan.

Mckaydavid
Good Citizen / Bon Citoyen

I was late putting my $25 plan on. If I don’t get help I’m switching carriers this Thursday. Not right I keep having ask for help get into my account. I don’t even get reply back.

1 ACCEPTED SOLUTION

Accepted Solutions

dust2dust
Town Hero / Héro de la Ville

Try another browser. Try another device. Try incognito mode.

Have you tried the forgot your password link?

You'd need your 4 digit account pin to use 611 and the credit card. But not for vouchers. You can get vouchers in stores and online. And you could use the real time payment method in some stores.

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4 REPLIES 4

hairbag1
Mayor / Maire

You can pay with credit card by dialing 611.

You can pay with payment vouchers same way.

dust2dust
Town Hero / Héro de la Ville

Try another browser. Try another device. Try incognito mode.

Have you tried the forgot your password link?

You'd need your 4 digit account pin to use 611 and the credit card. But not for vouchers. You can get vouchers in stores and online. And you could use the real time payment method in some stores.

Mckaydavid
Good Citizen / Bon Citoyen

Thank you I managed 

BKNS27
Mayor / Maire

@Mckaydavid 

I would suggest you go on AutoPay so you won’t run into this problem in the future.