Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My credit card on file is expired.. I need to update it .. can you please help
I have a Samsung Galaxy J120W and want to know if it’s compatible with the Public Mobile network? It’s not on their list. Anyone know for sure?
The time I registered for the phone service (in 2019 summer) and have 3 GB free U.S. data.Just check it on 8th Nov. 2021 and found out that U.S. 3GB free data has been cancelled.
Hello,My current phone battery has died and I want to replace the phone and keep my existing number. I have been looking at an unlocked Packard Bell 'unlocked feature phone' which is a MPN of A320. Is this phone compatible with the public mobile ne...
We have two numbers with PM and I need to switch one of them to another telecommunication provider due to the need of international calls. Today is my last day of service of this month and I got charged early today for next month, but I also switched...
I have. 40 balance I need to cancel my plan how do get Money back and make sure money not used on next month Nov 26
Dear All,In 2019 I went to China and found that my phone number cannot work there, because cannot connect to any local telephone network in China. Could anyone know or had experience whether Public Mobile work with any local telephone company in Hong...
I am new here and wanted to know how much time or how active should I be to get the lowest community reward?
i wantto changemy plan
i was on the road and tried to use wifi. public mobile texted that i have used 100% data. but i am on the $25 plan and have only used 95MB out of 2GB available. what happened. thank you.
My SIM card was stolen and I don’t have access to my online account. Please I need help canceling the number . Thanks
I want to travel out of Canada and I want to skip the next month's payment. Is that possible? Or will I lose my number?I have autopay activated and I have $12 credit on my account.
I have been a customer for 3 years. My auto pay bonus data suddenly disappeared.
I bought a US Roaming Talk + Text plan yesterday and it does not work. I had one the previous 10 days that did work but this time it doesnt even show up in my add-ons despite having paid for it. I bought a 500 mb roaming data plan that is working how...
Hi, I am existing customer of Public Mobile and currently using 25$ plan. I see some ongoing offer for bonus data 2GB with 35$ plan. I have also received the mail regarding that. I have following questions. First question, Can I change my plan to 35...
I have Samsung A10 e phone and lately the call take long time to connect and sometime it takes number of times to connect to a call. Once connected the phone call is dropped within a minute. This started happening since last week. Prior to that I had...
How do I reactivate my account on a lower plan? I had to leave Canada for a family emergency, wasn't able to purchase credit vouchers and can't get the account reactivated.Thank you
Received a message stating my account was suspended due to non payment but I am on Autopay and have never had an issue before. I was without a phone most of Saturday and yesterday - credit card is correct and has funds available. How can this be fi...
Why can't I pay my bill with my account balance?
After two days I factory reset Motorola and need to refresh Public
Hey all, I ordered a sim card online and it says it was delivered but I did not receive it. the address is correct. the tracking number on the "delivered email" doesn't even work ( says it does not exist).. what should I do??
