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Forum Posts

Resolved! North of Kingston, On Network Access

Any users living north of Kingston, Jones Falls / Elgin area? I'm in a marginal coverage area with Bell, but for the most part things work as well as can be expected... monthly service price just too much... I would like to move to this 4Gb/$40 month...

bastage by Good Citizen / Bon Citoyen
  • 850 Views
  • 6 replies
  • 0 Bravos

phone is not working

hi dear, i activated my sim card and paid for 120 per 90 day plan through credit card, my phone is not working

baby08 by Good Citizen / Bon Citoyen
  • 642 Views
  • 13 replies
  • 0 Bravos

Resolved! New member to the community?

Hi! I'm a new member to the community. Been with Public Mobile since August when I came over from Mobilicity and been super happy ever since. I highly recommend PM to all my friends and family. But I'm curious, what suggestions do you have on how I c...

HanSolo by Great Neighbour / Super Voisin
  • 932 Views
  • 6 replies
  • 3 Bravos

PROMO PLAN: Getting the most out of it

Hi,If you're one of the people looking at the new promo plan and wishing it included US/Canada calling... there are two simple ways to get that. Google Hangouts Option Sign up for the promo planInstall the Google Hangouts dialerGoogle Hangouts allows...

neilselden by Town Hero / Héro de la Ville
  • 1603 Views
  • 17 replies
  • 10 Bravos

Resolved! Simcard Shortage?

I read that a tweet was made about how PM ran out of sim cards and deleted shortly after. Any truth to this PM? I see quite a few people getting their sim card orders fulfilled but a whole bunch who ordered in the evening yesterday still haven't hear...

sley by Good Citizen / Bon Citoyen
  • 1533 Views
  • 20 replies
  • 0 Bravos

Resolved! Plan Change

Hey I've seen multiple posts about the new $40 for $12GB/90 days. I recently switch over to PM from Wind like 10 days ago and was wondering if I could only use the new plan after my 90 days. Im currently on the 2GB/month plan. Thanks for the help.

Waynesta by Great Neighbour / Super Voisin
  • 920 Views
  • 6 replies
  • 0 Bravos

About changing to new 12GB plan

So I'm on a 90 day plan and my next auto-renewal date is in January. My questions is: If I change my plan to the 12GB promotion one right now, will I have it starting January and so forth or will that not work since the promotion ends on November 20t...

kkum by Great Citizen / Super Citoyen
  • 801 Views
  • 2 replies
  • 0 Bravos

Carry over of the new promo plan

According to the announcement: If you have signed up for the promotional plan, you will be able to keep it after the promo period, as long as you are an active customer I just need an official clarification that, after 3 month, can we still keep the ...

cauchyabel by Good Citizen / Bon Citoyen
  • 621 Views
  • 5 replies
  • 0 Bravos

New $40 plan is great however...

The new $40 plan with 4Gig of data is great, however, talk is province wide. I absolutely need a Canada wide plan. If it is so, I switch over right away.

TK by Great Citizen / Super Citoyen
  • 752 Views
  • 8 replies
  • 0 Bravos

Xiaomi Mi MIX - WOW!

Surprised no one has brought this up yet...Xiaomi annouced the Mi MIX, which sports a 6.4" borderless display! Looks like a gamechanger to me! Thoughts? http://www.gsmarena.com/xiaomi_teases_mi_mix_concept_with_borderless_display-news-21282.php

fktw by Great Citizen / Super Citoyen
  • 1308 Views
  • 7 replies
  • 0 Bravos

Promo 12gb

Hi there,I have activated my SIM card yesterday and just started to use plan, but I wasn't aware of the promotion available. Is it possible to switch to promo right away?Thank in advance,

farmprincess by Great Neighbour / Super Voisin
  • 818 Views
  • 6 replies
  • 0 Bravos

About the 4GB promotion

I was wondering the 4GB promotion is only for 3 months or we can still have this promotion after 3 months. And how long will it take for tranferring to PM? Thanks

alecyeh by Great Neighbour / Super Voisin
  • 1030 Views
  • 11 replies
  • 0 Bravos

Voice mail

My iPhone5S does not record voice mail . It just show up ' Fail " Please help any advise please . Thanks

anguyen by Good Citizen / Bon Citoyen
  • 638 Views
  • 4 replies
  • 0 Bravos

Scared to buy new phone!

I'm about to buy a new phone because I want to sign up for this promo plan! It says it ends Nov. 20th, although I'm wondering if it could end early. I don't want to buy a new phone and then not be able to get this plan. Thanks edit: I'm not currently...

danaj242 by Good Citizen / Bon Citoyen
  • 839 Views
  • 6 replies
  • 0 Bravos

Resolved! Signal Strength

Hey guys, I used to be with Rogers and had fairly strong signal strength. Now being with Public Mobile, it seems to have gotten quite a bit weaker. I know everyone says it fully uses the Telus network, but is this really true? My phones signal in LTE...

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edavis_89 by Great Neighbour / Super Voisin
  • 4258 Views
  • 5 replies
  • 1 Bravos

Reactivate old account with new sim

Hello, I was a previous PM customer and ported out. The account was thus cancelled. I want to reactivate with a new PM SIM card. Am I allowed to use my old account/e-mail address or do I have to create a new account with a new e-mail address? Thanks!

momake by Great Neighbour / Super Voisin
  • 392 Views
  • 2 replies
  • 0 Bravos

Resolved! What is Public Mobile's Message Centre Number?

Hi Everyone! I'm currently unable to send texts, and the last time I got help from a PM tech rep he said it's because my Message Centre number was wrong. Not entirely sure how it gets changed, but I'm just wondering what it's supposed to be. If you h...

monster5000 by Good Citizen / Bon Citoyen
  • 8019 Views
  • 17 replies
  • 0 Bravos

Password Reset Won't Work

Hi there! I'm in desperate need to access my account to change settings and my password wouldn't work. So last night I reset it using the "Forgot my password" link and entered my email address, answered the security question and an email was sent to ...

JBirdM by Great Neighbour / Super Voisin
  • 1132 Views
  • 9 replies
  • 1 Bravos

Porting Ontario number while living in Alberta

Hi I am looking into switching to PB's new $40 plan. I currently have an Ontario phone number and live in Alberta. And would like to port my Ontario number to PB while staying in Alberta. Regarding province wide calling, how would this work? Would Al...

tkang by Great Neighbour / Super Voisin
  • 1234 Views
  • 5 replies
  • 0 Bravos

change plan page doesn't work

Any1 got the same problem when changing the plan for exsiting customer?the error message shows as below"Sorry! We are having trouble with this page. Please try again later."

zmh1175 by Great Citizen / Super Citoyen
  • 353 Views
  • 4 replies
  • 0 Bravos

Resolved! Re: Not able to make or receive a phone call?

My new phone is working intermittenly - sometimes I can make & receive phone calls, most times I can't and it tells me I am "not registered on network". Text is the same. I got a new Galaxy from Orchard, installed the sim that came with it, and regis...

duncan_mccaul by Good Citizen / Bon Citoyen
  • 1598 Views
  • 32 replies
  • 0 Bravos

How's your coverage?

My coverage fluctuates between 1-3 bars generally in my neighbourhood but been able to call/receive calls successfully. Might be due to my phone. Curious to see others general experience is with it!ie. Outside, @ work, inside buildings etc.

kjo by Great Neighbour / Super Voisin
  • 1542 Views
  • 10 replies
  • 0 Bravos

Resolved! Data not working

Hi, my current plan ends December 18. I saw the Fall 2016 promo last night and added it to my account making it 'renew on the next cycle" so it starts on December 19 with the 90 day /4gb/$40 Fall2016 promo. However, my data has stopped working since ...

jasminel by Good Citizen / Bon Citoyen
  • 1099 Views
  • 10 replies
  • 0 Bravos

Resolved! Forum RSS feeds?

Forgive me if this is the wrong place to ask, but I did a search and didn't come up with anything. Is there a way to find RSS feeds for the various discussion forums? I'm switching over to PM from Rogers, and I'm keen on getting in on some of that sw...

WearySky by Deputy Mayor / Adjoint au Maire
  • 655 Views
  • 6 replies
  • 0 Bravos