@Kidkid wrote:
What is the puk. I have no service on my phone and it’s saying locked sim
Can you provide the exact wording of the message? Is this a phone that you were previously using at Public Mobile?
If the phone is asking for a "SIM Network Unlock PUK", this means that the device is locked to another carrier.
If you've entered the SIM card's PIN a few times incorrectly, you need the SIM's PUK. that can only be provided by Public Mobile. Open a ticket by going to: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
