Hi guys, I activated my services on Aug 18, 2016, and my next payment
due day is Aug 13, 2017. Basically, I did pay one-year services fee, but
the time I with PM prior to my activated day isn't enough for full one
year. I want to know when I can rece...
@CS_Agent I activated a new number with talk, text, data for 30 days,
and i'll i am seeing in my profile is $10 for 30 days. i've setup my
APNvisually on the BlackBerry everything is appearing, phone, carrier
etc, but none of the services are working
I recommended PM to a friend and they bought in at the current prices.
It feels really bad knowing how bad the current value is. (They were
better off with there old plan)Is it possible for them to switch to a
new PM plan when/if the company finally ...
I had service yesterday, but this morning I don't - it started off by
saying Public Mobile, but no LTE, 3G, etc and then now it says No
Service. How do I find out if there is a service blackout somewhere?
Just as a heads up, if you are like me and somewhere in the GTA and your
data is not working, it appears to be a bigger issue with Telus going on
since 7am this morning. The Mods at PM probably won't be able to help
aside from logging your issue. htt...
Hi there I had the 4GB for $40 promotion on my plan with the autopay
activated. However, I forgot to update my credit card information after
my card was compromised, so the autopay did not go through. I had to log
into the self-serve and add a new cr...
Need help! I activated my account and sim yesterday. Was charged for 30
days service, but no plan activated on my acct. I cannot make/receive
calls or texts! Sent a PM to moderator team. Need this fixed ASAP!!
Hey there,I don't know how I should say about the self-seve portal. I
bought one SIM card from PM and wanted to add a 4G plan for $75.
However, after starting to use the portal, it became so unstable and
keep reseting the plan option for me. Also som...
Please provide an option for incoming text messages roaming (even
outside of USA) as many of our security questions or 2 step verification
questions (Google, Apple or banking websites) send security alerts or
codes via SMS text messages to mobile pho...
Since there has been an increase in the pricing structure how does that
affect existing customers? Considering there is no contract I assume
Public Mobile can move me over to the new price point anytime they want.
Has Public Mobile gone through a pri...
Just leave to teach them a lesson. It is a bare bones company that
needed the user to promote which I referred freedom mobile customers to.
Brutal bait and switch. We are the ones not interested in top tier
robelus plans with a new iPhone every two y...
Hi I have the pre-paid plan (90 days with 12gb data and talking and all
that stuff) and it's been working for almost a year now, then all of a
sudden my data doesn't work anymore and when I log in to see how much
data is left for the 3 months it just...
Hello everyone,Recently purchased unlocked V10 from Amazon (AT&T
Unlocked Phone compatible with GSM SIM cards in U.S. and worldwide) and
put my PM sim card in when I received it. Immediately I saw it connect
to the PM network and could use it. Howeve...
Hi I just signed up and picked a plan, i was charged, and now the
website doesn't recognize my email and i am unable to sign in or change
my password. Does it take time to set up? Seems like something went
Since April I've been paying a service that I never used. I'm a client
of freedom mobile , but every single month on the 17th I have been
charged with a payment of $48.59 directly from my debit account.
Hello Community,I have a 90 day $120 promo plan and will be travelling
to Nova Scotia this weekend for a week. are there any addon options
available to me to use my public mobile phone while in Nova Scotia? If
not, what would the best options be for ...
Hi,I am trying to purchase the US Roam package in self-serve.When I push
the button "Confirm Purchase", I get a
a gray box.Then I check if the purchase has worked,...
I post here because I noticed I was taken off the $120 12GB plan and put
onto the $165 plan by a rep who manually reactivated my account one
month. I have made the remaining payment of the money I owed as
requested and I was told to message them on m...
Sorry if this has already been asked (I looked back the past 3 pages and
didn't see anything that stuck out as the question/answer), but as a
customer who registered on July 3 (prior to the new Data plans that were
introduced), does that mean my plan...
Hi Members,I loved PM and been an customer for almost a year.
Disappointment by the price Hike. Now you get 3g for LTE price. Now, We
get 3g data for the LTE Cost? My Suggestion: If PM is launching 3g plans
for $33+, It will be great deal. 90 Days Pl...
I wanted to add US calling to my plan. Went to change plan and it said
change now or next billing cycle. I wanted to do it now and not wait 2
months. Then it appears to have charged my credit card for a new 3
months even though I had 2 months left on...