Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I cannot log in as I am unable to remember my security question answer
Got a new iphone, how do I transfer my current Public Mobile phone number from my Android to the iphone?Thank you!Tim
Today when I call outside my area I get a message saying, “talk is not included in my current plan”. Oops? What? My plan is: unlimited talk canada wide and I am calling in Canada. Help!
Hello Community,Has anyone ever received a phone call from an anonymous person, arguing with you about calling their phone number, but you have no history of calling this person's number
Hi,Can you correct my address please
Dear CommunityI would like to access my account in order to be able to use it. My account was activated on the February 2, 2021, but to date i am unable to access it. Can you assist me please
Hi All,I paid for US Roaming Data, and US Roaming Talk & Text, but I only got one of the two on my account. I thought it might just take a while to kick in, but it's been 4 hours. Any suggestions? Wait longer? Purchase again?
after porting my number to PUCLIC My phone never got activated and both my lines are NOT working for more than a day with ZERO help from the Help team I made a new ticket and now the ticket says they will contact me next 48 hours , SIM CARD jumps fro...
I am currently long therm overseas and don't need my 50,- plan. I would like to change it to 15,- and then reactivate as I don't need service at all. I just want to pay the minimum to keep my number. I tried to top up my account with 15,- and then ch...
good day community----i sent message to moderator but why this issue what is this
new sim can't remember what my favorite meal is to reset my password to change sim card any one know how to go about fixing this?
Ever since Public Mobile took away nation-wide calling and added $5 per month for that "privilege", while making the base plans with only Provincial calling, I've lost a lot of referrals. I used to have 22 referrals as of mid January, and the majorit...
Hi i tried loging in but i forgot my password and i tried to change the password but it doesn’t work. What should i do?
Why PM plans and add-ons are cheaper than other companies and seems services work very good.
I signed up for the new year promotion (second month free and free 5g of data) and checked 2 weeks ago as the second month free wasn't in my account yet. they assured me it was fine and would be applied. However, my account renews tomorrow and it i...
Hi, I cannot call the NWT with my Canada-wide plan. Is there a solution to this?
Hi, I signed up with Public Mobile last weekend at a Green Mobile store. The clerk had some trouble with the registration (apparently, it was the same weekend that some things changed) and he had to go through the process twice before it went through...
Hello. I am wondering if the Samsung A21 is compatible with the network? I do not see it on the drop down list. Thank you
says to contact, don't know where to do. need a mod since im locked out
Is there a real support person I can get in touch with? I just f* spent 40 to upgrade and pay for my plan to be told the vouchers no good? I bought a voucher at Loblaws last week and it worked fine but now wth
Hi I would like to port my public mobile phone number but keep my account and get a new number thanks
I've go one-time 5G data bonus. How to use my one-time data bonus.
I get messages from Public Mobile but have never been able to sign into self serve account, trouble signing in from beginning but phone is working fine, somewhere given email address Gr2, but had always used xxx@xxxx.ca? Edit by Dunkman: removed per...
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