Community

Resolved! Questions About US Data Add-Ons

Hi, I'm planning on adding 2GB of data for $20 to my current plan when I travel to the USA and I had a few questions regarding that.  1) How soon after the addition is the data activated?  2) How would I be able to track my data usage of the 2GB. I c...

Resolved! 3G Service in the US with AT&T

I understand that AT&T will be shutting down their 3G service @ February 2022. Does anyone know how this will affect Public Mobile's US 3G Roaming plans?

Resolved! One month lay off while going outside of Canada

I am going out of Canada for 3 months. But I don't want to deactivate my Sim. So, will it be OK if I don't pay a months plan and continue to pay next month since it has been mentioned here that dormant is 90 days.

Resolved! US Roaming for more than 10 days and Redeem awards

Hi Friends, I would be travelling to US for almost 15 days, however all the packages are for almost 10 days. I need calling/text/data for these 15 days. So how I can purchase that. Do I need to add 2 purchases or I can purchase again after completion...

Resolved! Re: Transferring or Changing your Phone Number

How do I get in touch with public mobile I need a number

Resolved! Is public mobile compatible with the Google Pixel 6?

It doesn't show up on the comparability chart for Public Mobile. I'll be getting a Google Pixel 6 in the new year and just want to make sure it'd be compatible with Public Mobile before I do so. Thanks in advance!

Resolved! is there a phone number for public mobile customer service

Resolved! Discounts

I am seeing a lot people contributing towards answering questions in community etc. I was wondering if there other discounts I could obtain aside from the referral and monthly auto pay? How exactly does community and public mobile work? 

Resolved! Account credit

Hi,I was curious as to how account credit works. I have $12 account credit, and I am enrolled in autopay. I was curious to how I will be charged next month. My plan cost $35, so will I be charged $23 or $35? Will they automatically use my account cre...

Resolved! Data usage strangeness

Hey, I am a new user, and this is my first post. I am looking forward to being part of this community  I have noticed something potentially strange with my data usage and wanted to get some feedback/troubleshooting tips from you all. I am using my Pu...

Resolved! Port Out, Port In, Same Account Number

Hi,Wondering if it would be possible to: 1. Port out my current phone number from my PM account to another provider.2. Port in another phone number of mine from another provider to the same PM account. Basically swap phone numbers in and out of the s...

Resolved! Porting number from Shaw Landline

Hi everyone, it may of been asked before, but just making sure I have this rightA friend of mine wants to port from Shaw landline to PMI was going to do the following with him later today... Activate SIM card and create a temporary phone number, I'm ...

Resolved! Missing $10 referral bonus

Good afternoon. I signed up online on Wednesday 8th of December and used my son's referral code. I'm still waiting on my $10 bonus and my son hasn't got his $1 either. I read here that it is supposed to be applied within 72 hours.I got my Public Mobi...

Resolved! Re: Charger is not right

I ordered a huawei p40. but the charger is not right. it is not the 22.5W SuperCharge.

Resolved! "refer a friend", 1. extra $30, do I get $5+$1 bonus from 2nd month? or just $5 ONLY 2. how do I kno

"refer a friend",1. extra $30, do I get $5+$1 bonus from the 2nd month? or just $5 ONLY2. how do I know the details of the rewards, where can I find it out in my account online?3. if I am on a $15 plan, what if I refer more than 3 friends, the 4th fr...