Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, my account is locked, I need to change a credit card.
lte Tablet is compatible to use as phone on network? have vision problems need larger screen, touch area.
New subscriber. Can only get 30GB $44 promo plan. How to get $39/month with a 90-day subscription?Subscribe to a 30GB $44 promo plan and pay $39/month with a 90-day subscription. Offer ends June 19**
SUDDENLY! My phone stopped working and says I ran out of minutes.. and when I try to access my account to buy add-ons.. it gives me unauthorized access...
Do I need to have the public mobile app to activate a change in phone plans (subscription)? I have been a public mobile user for years, I just changed my phone plan two days ago and now cannot make a phone call. Do I have to have an app to be able t...
I recently moved away from public mobile. I tried login in to my account and to the payment methods to stop the payments but i am unable to get to the page, i sign it but its like i am signed out. Please assist @CS_Agent
Hi! After multiple attempts, eSim didn't install. I reset my network settings and rebooted the phone twice, still, could install. Can't open a ticket because I need a sim card number Any help would be greatly appreciated!
Hello my public mobile friends, I wnt to know if we could hve China Roming,and can I make a phone call in China using 500 minutes long distance minutes? Many thanks!
I am not able to make calls but am able to recieve them. SMS works fine as well as data. Any idea what is going on?
Hi all , I lost access to both my account email and the backup email. I've created a new email and signed up with it, how can I link my existing phone number to that email?
I am not able to open it. I want a refund
My current phone plane is a 4g plan but next month I am switching it to the 5g plan. Do I have to buy a new sim card or can I still keep my sim card that is already in the phone?
Hello! Is anyone having an issue with their voicemail? Mine is indicating that there's a voicemail when there is not. I can't clear the indication either. I've done a hard reset on my iphone XR, but that hasn't changed anything, the red dot is still ...
For extra 2$, you get a lot more.
Last month, after I used up 100 mintues, my free one-time 500 inl LD minutes was used a lot. I was definately not making a lot outgoing calls.
When can I access my new plan I have successfully paid it, it still not working. Pls help me
I only receive a single bar anywhere in my home. Every call that comes in is dropped. I can’t make any outgoing calls as the line drops after the dial.This poor reception makes the plan useless
I set up the account on the app but it is not showing me my current account, it just shows the new plans to pick. I don't want to change my existing plan, how do I overcome this screen and get to my account? Thanks
Hi I am knew here at PM ,when I create my account and doing the subscription its suddenly hang them when I check the credit card that I use it's been double chargand this is the proof.
I need to port my number to a new carrier but my service has ended, so I cannot recieve the SMS text to accept porting the number over
Hello Can you please tell me how i can access to my account number
Hi everyone, just curious why it says I have 256 international minutes tied to my account yet I'm unable to call anyone from my phone (says I have no minutes). This was an american number I tried calling (from ontario).Thanks
Hi,I'm having trouble transferring my phone #. I just purchased a plan, and when I enter the phone # I want to transfer it brings me to a white screen with "continue" at the top and nothing else.
I'm new here, but I've heard lots about draws with public mobile. I don't see them anywhere, where can they be found? How do you enter?
