How can I transfer my ESIM to a new phone

[Samin12]

Hello

I recently got a new iPhone but keep receiving an error when I try to transfer my number over. I called Apple and they said to contact my carrier to update the IMEI on my account so that the ESIM will work. 

How can I do this?

[hforester]

I hope you can assist me.  I am having difficulty in activating a new iPhone 16 Plus that I just purchased from an Apple store in the U.S.  My old iPhone is completely dead (it was immersed in salt water) so I an unable to transfer any information from it.  You wrote, "To rebuy new eSIM, download the app on your new phone, click ⊕  or  ⧁  at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from there".  But there is no ⊕  or  ⧁  at the bottom left to bring up the menu, so how can I proceed to download the required app to purchase a SIM card or eSIM card?  The Apple store where I purchased the iPhone told me that I must contact my Canadian supplier (Public Mobile) as Apple only works with U.S. providers.

[softech · Accepted solution]

@Samin12 

For eSIM with new phone, you have to re-buy a new one for $5.  
Yes,  while eSIM is "cool", there are disadvantages as well.  For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again.   There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click ⊕  or  ⧁  at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from there

[Grand_Total]

My understanding is that you cannot. Instead, you should buy a new eSIM for your phone, and then change the eSIM in your PM configurations.