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eversafe access

Islander7
Great Neighbour / Super Voisin

trying to access myaccount.  eversafe looking for confirmation so cant access myaccount.  downloaded esim but screwed up service transfer from bell.  bell sim card removed.  rying to activate public mobile but cant get into myaccount .. . esim downloaded in October but out of the country until now.  how can I get into myaccount without having to be double checked by eversafe .

2 REPLIES 2

slusagm
Mayor / Maire

you need PM to help 

You won't be able to open proper Chatbot ticket, so just message them

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Islander7  If you tap “didn’t get code “ do you not get option to have code sent to email instead ? If still no luck get support to help you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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