Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I messed up voucher pins too many times on a phone call at *611 and got directed here. What do I do to fix this
Hi, my parents' $15 plan originally had unlimited incoming calls. For some reason, this month, their incoming calls started using up their 100 minutes, so now they don't have many minutes left within the first few days of the billing cycle. I am wond...
Hello,I have used xxxxxxxx to reset password, and it said Success (see below). But when I go to My account using the new password, it didn't work.Could you please help ASAP as i need my phone to access my work. Regards,Shenyi Edit by Dunkman: remo...
I want to get my request to change plan.
How do I change the email associated with my Public Mobile account? My account is tied to an email that no longer exists, so I cannot log in because I can't verify my identity. I can't find the option to receive an SMS, so I'm locked out. Please adv...
Hi, On September 29 I upgraded my account to have unlimited Canada wide minutes and 3GB of data for $35. With HST, the total cam to $40.25. I was looking at the credit card statement though and it shows me as being billed twice for $40.25 on Septe...
WTH is going on with this crappy site! HONEST TO GOD I am so freaking fed up with there always being one issue or another when it comes to this site- this company. Everytime I try to log in to my self serve account I get this stupid error message. No...
I keep getting a recording saying I do not have an active plan on my account??? we have been using this phone number for over 12 months. please can someone help me, i can not receive or make or recieve calls
I have ordered SIM card online. My card is charged but I got an email that the payment was not processed. Please advise on this issue.
Please help me reset my data asap
I keep getting notifications that my account will be suspended and data seems to be getting used even though the phone was powered off most of the month. What’s going on?
How to change Profile existing email to new email address?
Hi guys so I have a new phone and my old Sim card won’t work in it it was a little damaged so I’m gonna go buy one at Walmart right now what do I have to do after I buy it
Why has my account been suspended?
Trying to help a friend move over from Bell. They don't care about keeping their number, which makes it a bit easier (they're on prepaid so with no porting they can let it die on Bell then activate with PM). That said, I assume there's no chance PM w...
Hello, i changed my plan before the renewal date. Thr payment was deducted according to new plan, but it is not updated on my account. The account shows the old plan and usage.can anyone please guide me about this..?thank you
I currently have the $25/mo plan and a promotional 2G/mo bonus. I wonder will the data from the two sources be transferred to next month if I have leftover data?
Hi I make my bill from my bank account bank of montreal but it not active
Hi I have an 4G Plan I noticed a lot of buffering I used to be on a 3G plan years ago with no buffering. I’m not sure what’s going on this happened on discovery plus and Netflix yesterday on my Apple Music and everything else loads very fast. I need ...
So I just joined PM and received the $10 RAF credit in my account recently. I wonder for my next payment, how will the $10 credit be used? I'm on a $25/month plan. Do I need to click the "add fund to my account" button to pay for an additional $15 cr...
I see that frequently text messages are not received on my phone . These are text messages dispatched by automated systems like the Online Banking systems (TD , RBC , CIBC , BMO , Scotia etc) , when you log into your online banking a one time securi...
Why is my autopay with my Costco CIBC MasterCard not working? The card itself works but my autopay is denying it. I switched to a different MasterCard. My can’t I use my CIBC one and why wasn’t I notified before, if you aren’t allowing Mastercards wi...
I sign in with the right username and password. The website ask me to send verification code on my email. I received it and entered the code on the website. But after that, it still asks me that I am being sent a verification code again. I did that 3...
I have a new phone provider. I want to login to cancel auto-pay, but it says my account /page has expired.A payment came out after we put the new Sim card in.I do not want to continue tp pay for a service I am not using
I have requested to change to $55 20G plan after this billing cycle, but you guys cancel that plan. Can. I still get it? Since I made a request before you guys cancel it.
I just topped up my BELL balance with a 15$ minimum and restarted my old phone and was going to port over to public mobile with the new PUBLIC SIM that I had grabbed while in town last time and it just said SIM not detected. I noticed on the activa...
I am looking for my account number but I can't find it!It is not in the top right corner!
| User | Bravos Count |
|---|---|
| 824 | |
| 779 | |
| 434 | |
| 166 | |
| 137 | |
| 106 | |
| 96 | |
| 86 |
