Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Have a older neighbor he has an IPhone 7Does anyone know if the phone will work using a SIM card?Like to get him switched over he’s paying almost a 100/month through Bell.
I was given a data gift for loyalty but my plan was changed and it disappeared, is there any way to get that data back onto my plan? Thank you.
If I switch to a different plan it says I will receive so many $ points a month is this for every month and can you take that amount off your bill each month?Also it will not be auto pay anymore with the new system will it?
hello ,I have a kyocera duraforce E6910 with android 10 too and have the same issue with the MMS even when the Apn settings are correct.Only data works correctlyI have tried three different cards/carrier with correct MMS apn settings and the problem...
I am moving to calgary but want to keep my qc number. how to add a 2nd subscription with a calgary number?
I am porting out of PM to different carrier and not getting the message. Logged a ticket as well yesterday with CS_agent but no response. Is there any other option to escalate? I am in the middle of this process with neither PM nor my new carrier wor...
I’m on the above mentioned plan but when I reached Denver it’s only working on LTE even though my phone supports 5g can someone please help me because LTE the speed is too slow plus I also received the following message
My number transfer was stuck, but the losing carrier authorized it now and says public mobile needs to activate it. Can you please do this?
I need to place a bulk Public Mobile SIM order. @ csagent @ Agent
The estimated delivery date was 19th March but it's not been delivered passing way over the specified date.I tried to contact the CS agent many times but never available.All I wanna do is either get a refund or get a SIM card.
It has been over 5 business days and still have not received my SIM card
I hear the change every time I dial a number that "you need to purchase more minutes." Of course I had some long calls during the last few weeks, but I thought the service is limited.
I have multiple lines, can I transfer points from one account to another?
I just bought a US and Canada roaming data plan. It started on March 27th. I'm in the US right now. I can't call or text or reach the internet, can't use data.
I switched over yesterday and my service with public mobile (esim) is working. However, i cannot see the network showing on my iphone. I have removed my old sim card.Help!
My old card had expired and i have a new aard that im trying to register and everytime ii entr the information it keepstelling me that there i an error and to try again later my services have been expired please hel me how do i refgiter my new card
I understand there was changes made back in late Feb causing a number of Oneplus phones to stop being able to use MMS due to APN changes. I have a 12R, newest phone and MMS works fine for Canadian carriers but I am unable to send pictures via MMS to ...
Hi, I am not getting the code to confirm transfer of my cell phone to Public Mobile
It's simply incredible that CS agent doesn't reply my message since yesterday morning. Is it on the brink of bankruptcy or a fraudster company?
I am unable to log in and access my "My Account" page without the A1 error. When setting up my account, I was able to enter my cc info and process the transaction. An error occurred when I was trying to transfer my phone number (keeping my current on...
My phone has good 4G signal, but data is working or very slow. I am in Ottawa/Kanata area.
I need to remove automatic payments from my account and also setup my account pin number , any one can help me
I ported over yesterday and I can receive phone calls/make phone calls ... but my phone does not show the public mobile network and it also shows no SIM.... but I installed an eSIM.Please help!
Hi,I have 2 lines subscribed to the $34/50G CA and US plan that's is supposed to be active after the plan renewal. My subscription renewed today but I still am on the old plan. What can I do?
If I delete my eSIM off my current phone, can I reactivate it on my new iPhone 12?
When I subscribe to a new subscription, does it start right away or when I receive my Sim card? Delivery generally takes a while in my area.
Hi, My credit card has been charged 2x in the amount of $38.08 each time.1st time on Mar 3 & again on Mar 22, 2024.I have requested for a free SIM card on Mar 3, received it several days later.I managed to activate it on Mar 22 and that was when I p...
I currently have a family member on an old legacy plan ($20 unlimited provincial calling). This plan doesn't include texting, but as we know, incoming texts are usually always included. If I send texts to their number, it works fine.However, they're ...
I switched from Bell to Public Mobile. The transfer automatically put in the new esim information in my phone cause me to lose connection to my Bell service. The transfer didn’t totally complete. Bell needs to send a text for verification to complete...
