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Changes to Add-Ons + Promos After Changing Plan

matchupichu
Great Neighbour / Super Voisin

I'm aware that my add-ons such as international minutes and "one-time" gb bonus will be removed when changing to a plan of lower value, but what will happen to promotions? Currently have a "2gb data bonus" with an unlimited cycle which sits unused, but wondering what will happen to it after moving to a plan of lower value? Also what does the promotion mean by unlimited cycle? 

Any info will be much appreciated!

4 REPLIES 4

matchupichu
Great Neighbour / Super Voisin

Sweet, sounds good. Thank you for your prompt reply!

@matchupichu Yes, all the Xmas bonuses will stay untill all used up 

matchupichu
Great Neighbour / Super Voisin

So to confirm those Xmas bonuses will stay on the account even after a plan change?

And thank you for clarifying the promotions and 150 expiry ones.

softech
Oracle
Oracle

@matchupichu 

the 2GB extra per month bonus is tie your current plan, you will loss it once you change plan, regardless upward or downward change

And for the special 150 days expiry date  bonus, you will loss it if you downgrade the plan 

but if you got LD bonus and 2GB data bonus from previous Decembers, those Xmas bonuses will stay after plan change 

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