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Resolved! PUK code

I need a Puk code for my sim card

bellamie by Great Neighbour / Super Voisin
  • 46 Views
  • 3 replies
  • 0 Bravos

Resolved! Referral bonus

I have a referral code. I am trying to buy a sim card online but I don't see an option to enter my referral code. Do I purchase the simcard first and use the referral code only at the time of activation ? or how does it work with public mobile?

TunaLisa by Great Neighbour / Super Voisin
  • 94 Views
  • 3 replies
  • 0 Bravos

Ukraine crisis

Is Public Mobile going to follow the example of Bell, Rogers, Telus, Koodo and provide free calls to Ukraine during the crisis?

Oleginza by Great Neighbour / Super Voisin
  • 327 Views
  • 17 replies
  • 1 Bravos

Resolved! Receipt

I need a receipt for my charges each month so I can claim work benefits!

Resolved! Account!

I have been trying to get in my account and I can't sign in

ZenA by Great Neighbour / Super Voisin
  • 69 Views
  • 3 replies
  • 0 Bravos

Resolved! SIMCARD

Hi, I ordered a sim card on Feb. 11. I have NOT received it yet!!!!!!!

Azade by Great Neighbour / Super Voisin
  • 82 Views
  • 6 replies
  • 0 Bravos

Resolved! payment

I paid twice by mistake for a top-up, wasted $120.I just needed to change the plan because I wasn't able to make any calls. cannot find the customer care number anywhere. need to talk to an agent. frustrated!! please help me out by posting a customer...

Resolved! Unrecognized transaction from Credit Card

Hi, I have been charged for this merchant from the credit card on monthly basis. But I don't have any account with this community for anything. Please look into this asap

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Sheeba by Great Neighbour / Super Voisin
  • 94 Views
  • 6 replies
  • 1 Bravos

Resolved! Double billed

how do I start a ticket to talk to someone 

lynnhaywood by Great Neighbour / Super Voisin
  • 72 Views
  • 5 replies
  • 0 Bravos

Resolved! Service not working

I have tried many things to fix my problem of having no service, data, text, calls. Nothing has worked I may need assistance. I have never had any problems before.

jwalker410 by Great Neighbour / Super Voisin
  • 96 Views
  • 6 replies
  • 0 Bravos

Mobile network not available

opened an account, paid for the first month, inserted sim cardmobile network not available

Dorte by Great Neighbour / Super Voisin
  • 65 Views
  • 3 replies
  • 0 Bravos

Resolved! Payment

Hi,I was charged twice for the month of February for my Public mobile service. Can I get a refund or is my next month free?

giobernard by Great Neighbour / Super Voisin
  • 79 Views
  • 3 replies
  • 0 Bravos

Resolved! No service

My account is active yet my phone is now saying no service. I did get two messages regarding my new pin number which I never requested. Could someone have stolen my service? @CS

lanlin by Good Citizen / Bon Citoyen
  • 155 Views
  • 11 replies
  • 0 Bravos

Resolved! Service on hold

I'm going overseas for couple of months. While I am away, can I put my account on hold?

Shaw by Good Citizen / Bon Citoyen
  • 143 Views
  • 9 replies
  • 0 Bravos

Resolved! Changing Number Problem

Hi There,I change a new number few minutes ago. The problem is I can make a phone call to others. When others phone my new number, my phone will not ring. It's someone else answering the phone. How can I fix this problem? Thanks. Xu

fxx_susan by Good Citizen / Bon Citoyen
  • 122 Views
  • 9 replies
  • 0 Bravos

Resolved! pin number

can I get my pin number to make payment please

crernst by Great Neighbour / Super Voisin
  • 130 Views
  • 10 replies
  • 0 Bravos

Resolved! credit card expiry

I work for a church that pays the cell phones for 4 individuals as part of our outreach efforts. Our credit card on file is about to expire and the person who originally set everything up is not longer in our employee and has moved to another country...

SBP2 by Great Neighbour / Super Voisin
  • 153 Views
  • 10 replies
  • 1 Bravos

Resolved! MEID failure

I got a text message saying that my ESN/MEID was entered incorrectly. It also said that someone would call me, though it's been nearly 2 hours and have yet to receive a call, or any help for that matter.

Carlos2004 by Great Neighbour / Super Voisin
  • 105 Views
  • 8 replies
  • 0 Bravos

Resolved! Didn't get Rewards, Feb 21, 2022

[First, let me say this is unrelated to my other thread about a friend who was coming off 85 days of inactivity and didn't get their Rewards. This relative has stayed active.] [Added: I see on the screen capture that the previous credit balance was $...

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ottawa by Model Citizen / Citoyen Modèle
  • 376 Views
  • 24 replies
  • 2 Bravos

Resolved! re-activating a plan

My phone got shut off and said I needed to pay an activation fee to get it up and going. It first asked for 5.00, I paid it, then it asked for 10.00, I paid it and now it is asking for 20.00. Just wondering what's going on??

GregYK by Great Neighbour / Super Voisin
  • 80 Views
  • 4 replies
  • 0 Bravos