just spent the past five days trying to connect to Public Mobile. i've
tried everything suggested to me through Community but nothing is
working. i keep getting errors \ unregistered sim and no network
connection.what is the problem?
My aunt had a landline with Rogers and wanted to move her number to a
cell phone to take to long term care. Rogers claimed that they couldn't
transfer the number out, so I got her a Rogers cell plan. I'd like to
change that to a less expensive plan (...
I placed an order for a phone recently. I did not save a receipt if that
option had been provided, and I do not have the ability to track my
order. How should I proceed as the process is a little anxiety inducing.
I have been using the PM offered international calling minutes. Having
so much of my minutes left under my account, I still cannot make calls
now. I wish I could speak to a real customer service rep from PM to
solve the account issues. PM, please hel...
My son has been unable to use his phone for a few weeks.It says Enter
PUK on one screen (what is PUK?)and SOS only where Public Mobile is. He
doesn't know what he did to get put in PM jail How do we get outta jail?
I have run out of the 50 outgoing texts but have 1000's of minutes left
and lots of data in the $13/month plan still. How can I get more
outgoing texts added??? There is no add-on option that does this except
upgrading my account it seems to the $35/...
Hello my recent bill was much higher than normal. Checked and plan had
been changed without notification or authorization. When sent request
for reason and credit of funds was told it was billed correctly for the
plan. Wanted to know how the plan sud...
I payed for service for a youth in my care. He has since left my home.
How do I stop the charges to my card? The card expired in October and
actually was cancelled and replaced and still the charges are coming
through. He lives in another community a...
I cannot access the internet with my iPhone SE. I have internet thru my
home network so I know it is not my phone, but I cannot access the
internet away from home. I live in Calgary, so I think it should be easy
to get a connection in this city. My "...
I recently changed email providers and need to change the email on my
account. I can’t log in because it’s the old email. How can I do this?
Spent the last few hours trying to get assistance from public but no
My credit card was cancelled due to being compromised. I don't have my
new card yet, and won't before my payment is due. How can I ensure that
my account does not get suspended while awaiting my new card? I do not
have another credit card.
I have plan with 100 Minutes Canada-Wide Talk. By mistake i did purchase
add-ons 500 min Canada-Wide Long Distance. If I use during billing
period my 100 min. will I be able to make local calls (i.e. using
500min.) Thank very much for the response.