Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Web site is not complete. unable to click on certain buttons
I attempted unsuccessfully to submit a ticket because I get an error message:I subscribed to monthly payments prior to completing activation of my new account. Due to technical issues that cannot be resolved by PM, I will not be porting my number ov...
I want to buy a Canada -Us 15 day add on for talk and text only. I can't see how to do this on the website. There is info but nothing to click to get one.
It's like this customer service is broken. I've explained it in detail to two separate customer service agents.I am trying to cancel the subscription to my sons phone because he no longer has it. I have the email and password as I set up the acc. xxx...
When I’m away from home wifi, I cannot use google search or other search engines or send email…because I got the message: “no internet connection”. I have a lot of data left. What should I do to be able to communicate without wifi?
Hello,I paid for a PM Canada US $39/month subscription. I already had a PM physical sim (brand new never before activated) and chose physical sim option. Failed at last step of activation. Help pls! Katie
My plan has international texing but when I send an international message to Kenya, it says 'failed'. But when I send to Canada or USA, it sends successfully. What's the problem?
I have been locked out of account because I exceed numbers of login attempt. I was entering incorrect password.
after a day of no sms not being able to text send or receive, and 24hrs no response from an agentmy next step is to switch providers, hoiwever I just renewed for 3 months, will PM refund me?
Logging in to my account show my wife’s profile, not my profile
Please change it
can i transfer my koodo post paid numer to public mobile in ontario?
I switched to pm last week but have been having a ton of data issues. Tried resetting the network and new APN settings already.Basically the data will work fine and then if I leave my phone and come back to it after like 15 to 20 mins, it will still ...
Set up a buddy on Public Mobile. He is using iPhone with a physical sim card.Payment went through, and he received welcome to Public Mobile email.When Sim card arrived, put it in phone. Seems to connect. Went into app to finish registration, no code ...
Hi! I need help please! I need to talk to someone please about my phone number but I also need to add a screenshot that has personal information that I don't want everyone else seeing. Who do I contact? Please let me know and thank you in advance!
Hi y'all, there are some rumours floating around reddit. Can someone here with actual facts please confirm?1. Will all of our loyalty reward dollars AND $2 autopay AND referral reward dollars AND Community Participation reward dollars be gone for eve...
I woke up this morning and sent some SMS. For some reason, the receivers got it from a completely different phone number. (I have a 778 phone number; they received it from a 236 phone number: both are area codes for greater Vancouver, but I don't hav...
How do I transfer your service on my new Iphone 15 .......???
Hi i am on fido… was looking for 29 cad us Canada offer. With free sim e sim
Over the years at Xmas I was given extra minutes talk time and data added to my now $13 plan which I understood at the time neither expired. I also bought and extra 500 non expiring minutes as a back up. This is basically an emergency phone. So ...
Afternoon everyone, I’m currently a subscriber and had zero issues creating account. I’m currently having an issue creating account for mother in law. I’ve created accounted, added SIM card and getting fail at payment. I have tried 2 different Visa d...
I found out I can not transfer my phone number to the new activation so want to cancel it.I have not received the sim nor completed the activation.My credit card has been billed but it is pending.
I am getting some conflicting and confusing answers regarding this current plan. Some users are saying that this plan also includes US data & minutes and that the offer was mistakenly not including the US data & minutes although included? Is this cor...
I am unable to reply to any Group Chat's or Send any Picture messages.I can still see other replys to group chat and I also can receive Picture messages.Any help would be appreciated
I am thinking of travelling to Europe. I am currently a Public Mobile subscriber and use an iPhone 6s Plus. What is your recommendation(s) for using my current phone and accessing talk, text and data while in Europe? Secondly, what are the steps, in ...
can some one tell me about the referrals like if someone has referrals for example 135 referrals will those referrals still help wipe out someone`s total 40 dollar plan payment and what happens to the remaining amount of referrals that are not used...
I need help transferring my bell phone codes.
Hi!My old phone (with an eSim) just died and I need to transfer my account and phone number to a new phone. I've purchased a physical Sim to use with this phone. Is it possible to keep the same number? How do I make the switch?Thanks!Rachel
Is there an easy explanation on how the points work?
I am having issues receiving texts from Banks to verify my accounts ie adding bank cards to apple wallet. I do receive texts from Public to authenticate but that's it. I have reset the phone (hard reset as well) to no avail. Any help is appreciated...
