Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
When will the payment vouchers actually be able to be processed? I have been entering then since before labor day and still I get the same reply of sorry unable to process at this time, please try again later.
Hello all, reaching out last several months my data keeps getting used up while my phone is not in use late at night. Does anybody know why?
Hello,I am PM user since Aug last year, I got a Xiaomi 13 Ultra that I brought with me from Europe, it is Volte compatible but not sold in Canada and NA, I also discovered it is compatible with PM, as I tried a SIM which has been activated two months...
I tried changing my payment method and it won’t work. This shows up. I have tried re entering and there’s definitely enough money in the account to pay it
Hi Can anyone help me track a new SIM card order online, It has been about 2 weeks, I haven't received any update about that thanks
If I switch to a U.S./can plan Oct24 before my present subscription ends (a 90 day plan due to end Dec. 13 ) will my remaining funds go towards the new plan or will I loose that money
Who can help please
Esim transaction reversal
Joined public mobile yesterday 17th deleted esim accidentallyNow no service, cannot submit ticket 404 errorTried using app on mobile & on web after signing into account
I need to resubmit a transfer request to my old provider. Can't seem to get an answer through chat.
I wanted to change my subscription to the new deal they are offering 40 gb for 45 dollars, but unable to do it because I am an existing customer, and have been for over 3 years. I really don't think its very fair that only new activations are being o...
I want to change the e mail for this account
Hi all,5+ year member, who cannot access my older community profile for whatever reason.I have an ongoing issue with PM that is so annoying - I wanted to post about it to see if anyone has been able to get this resolved one way or another.The issue:"...
40 gb per month or for entire 90 day period
I am looking at switching to one of the plans that require 90 day payment. Previously when i was on a 90 day payment plan my rewards were credited for each month. So if i were to get 5 dollars off/month i would get 15 dollars off for the 90 day payme...
I don't receive message on my device for final activation
My mother in law is failing and currently has moved to a long term care home. She is not capable of using a phone any longer. She can not remember her email account or passwords. all I have is her phone number and her payment method. We need to canc...
I switched to a new plan today and now everything is working but I can't call out? Says I'm not connected? Also incoming calls all say Private caller now? I tried restarting phone but still no luck.
I attempted to port my number from Shaw. The esim seemed to load on my phone but I received a text saying there was trouble porting number someone would reach out no on did. Shaw told me Rogers had already requested a port ( due to the merger) . I go...
Can I subscribe the plan now but activate the sim card 30 days later? Do the days of service will be started counting after activate?
I was on my account a few days ago and wanted another SIM for my new dual-sim phone. I tried to purchase one, and the checkout indicated some kind of error. Thinking I had done something wrong, I tried a couple more times with the same result. Howeve...
Purchased a $30.00 add on US roaming talk text and 3GB data ….I crossed the border on October 13th and returned on October 15th… I was able to text and had use of data but wasn’t able to make outgoing calls or receive incoming calls… this is a 15 day...
HiI would like to know if we can manage more than one account? I am paying for my children and wanted make it as one account.
Hello. I have 2 separate phone numbers and when I signed up for public mobile it made me create 2 different logins which I did but somehow when I login to either account both are tied to the same number (my sons). I've had nothing but issues with the...
@CS_Agent in our CommunityMy Data ran out and I requested 1 g of dat from my rewards. However it never worked and has not worked. That feature cost $15. Now my package data is now active again based on my activation date. I would like to have my 15 r...
I have a senior family members phone connected with self serve, I am paying for her monthly plan I how do I add my new plan with my account?
When I log in to my account I get: "Let's complete your activation" with 2 options "Resume activation" y "Go login Page", I tried both, but it doesn't allow me to enter the menu, please help me. I don't know what to do?
I bought international minutes ago but it’s not working so I need refund
We are having problems logining in. We simply loop over and over through a series of pages and eventually we get an error messages saying password and login do not match. so frustrating. Help.
How to contact public mobile
| User | Bravos Count |
|---|---|
| 273 | |
| 268 | |
| 187 | |
| 107 | |
| 105 | |
| 94 | |
| 87 | |
| 76 |
