11-03-2023 09:58 AM
I paid for add ons on Nov. 1 and am still do not have any add on services working. Why?
11-03-2023 10:02 AM - edited 11-03-2023 10:08 AM
You can check your add on if you go to your account and add-on usage to see how much you have left.
11-03-2023 10:01 AM
HI @Lydiavan
what add-on did you buy?
reboot phone once and see if you can start using it
and use Incognito/Private/secret mode to login My Account and check again
If same, please submit a ticket with CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
