I ported my number over a week ago, and I'm still not able to receive
phone calls and text messages. If I send a text message the recipient
doesn't receive it. Unless they're a public mobile customer. This is a
critical failure when transferring serv...
I'm on the $15 a month plan and I've noticed that my monthly charge
varies from $12.43 to $14.69 to $13.56. I'm vigilant about my phone
usage but clearly its not over $15. Why is the monthly charge not
consistent?
HiMy 2nd phone with a 2nd number is brokenI can't access any information
and can't recall if i ever registered with the 2nd numberAll i have is
the number and can't access the system to stop payments. How do i reach
an agent ?Thanks Problem is hopefu...
My good friend recently passed away and his widow asked me to close his
account. I cannot get into his account because I don't know the
password. I could use the change password function but I don't have the
password for his e-mail account. Any sugge...
I have been running out of data quickly since my plan started and i
don't feel my usage is accurate. i just upgraded my account to the 500
mb plan. and now it tells me ive used 75% of my data. can you please
take a look and remedy
Is there any way to renew a USA roaming add on without having to wait 24
hours? My talk/text/data add on just expired and it's not available for
repurchase right now If I would have purchased two 10 day blocks before
my trip I'm guessing it would hav...
I had noticed the a few of my favourite tags for posts had disappeared
and until today had not figured out why? I also seemingly couldn't find
these original posts either but figured that was just a matter of
searching thru 17,000+ posts a nightmare ...
I am travelling to USA for two weeks, can I add a roaming option ?Is 10
days the maximum allotted for an add on?can I choose a specific day for
it to start?
I have enough available funds in my account but it still says my account
is suspended. I tried to use the ‘make a payment’ button but every time
I do it then says I have enough funds.. what should I do?
Hi there, My family member's phone plan expired after updating his
credit card info. Now he even couldn't summit a ticket. Anyone can point
us a direction?Thanks
Hello, I recently ported my number to Rogers from Public Mobile on
January 23rd. I am currently on a 3 month plan, but i got charged on
February 10th for the next three months after I ported my number. I got
charged $71.19 and would like a refund and...
Just joined Public on Feb. 26. Although I can call or text anyone, I
can't receive calls or texts from certain people - my son and my wife
(both on Virgin). But I can receive texts and calls from other people -
my sister (don't know her provider). An...
MacKenzie is NOT getting her 250MB data allowance !I checked her useage
she has used under 1 MBI am NOT a Happy Customer right now, This Is an
Ongoing issue with public mobile My Wife My Daughter and myself have all
had this issueI think its time to ...
We bought a new flip phone and lost the last digit of the voice mail
speed dial number. We accidentally deleted it. We can't find a way to
reset it on the phone so we can't call voice mail with the speed dial.
Can Public Mobile reset it or perhaps th...
I recently switched providers, I didn't realize that public mobile would
just delete all my account information. I need to get some important
information from my recently closed account. I can't submit a ticket
without a public mobile account. I need...
I just signed up for $15 plan with 250mb bonus. When i chose a plan it
did not show bonus, so I asked in chat and they said it would
automatically be added. So I went ahead with payment and it does not
show on my complete contract any bonus?
Could somebody please get back to me on how much data I have available
on my plan currently? Am I paying $15 extra for 1 GB of data for my
phone when I am not on a Wi-Fi network? I just want to check I’m not
sure if I miss read some information. For ...
