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Unable to access rewards in App

redwolf_44
Great Neighbour / Super Voisin

Everything in the app is working great except I can’t seem to access the rewards section. It keeps trying to load and then eventually just gives a oopps technical errror message. Is anyone else having this problem or knows how to fix it?

3 REPLIES 3

redwolf_44
Great Neighbour / Super Voisin

Thanks! I’ll try these!

Chalupa_Batman
Mayor / Maire

@redwolf_44 wrote:

Everything in the app is working great except I can’t seem to access the rewards section. It keeps trying to load and then eventually just gives a oopps technical errror message. Is anyone else having this problem or knows how to fix it?


Hello @redwolf_44 

I just tried myself and it did take a bit to get in but I got in. A couple things. Perhaps, reboot your phone. Also, make sure your app is up to date in the app store. Also, try using WiFi instead of data? 

hairbag1
Mayor / Maire

@redwolf_44 

I just tried it and it works on my cellphone. Maybe try rebooting your phone and try gain.

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