I bought a Public Mobile Subscription and initiated the transfer/activation process this afternoon. However I didn't receive any SMS text from my previous provider, but got a message on the Public Mobile App during the process that there are issues activating the subscription. There was even a text sent to me from Public Mobile that there are troubles transferring my number. I restarted my phone and started the App again and the subscription seem to have started since the data usage information timestamp is being updated. However, I think i'm currently on both plans and the transfer didn't happen. The settings on my phone show a Primary line, and a Personal line. This might be because the physical SIM card from my previous provider is still in my phone since I read not to remove it until the transfer is complete and the esim from Public Mobile is activated. I'm concerned that I am paying for both phone plans. Does anyone know how i can check that my number is ported out to Public Mobile? Do I need to call the previous provider? I thought the process is supposed to happen on the Public Mobile side only.
