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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 74018 Views
  • 181 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 75433 Views
  • 181 replies
  • 32 Bravos

Resolved! My data does not work

I joined public mobile two weeks ago and when I try to use my data it says "No Service"; I am paying for this plan.

davoudyc by Great Neighbour / Super Voisin
  • 4423 Views
  • 8 replies
  • 0 Bravos

Why can't I send photo text messages?

I can't send photo text messages. I called Public mobile and they had me download GOSMSPro or something like that... it was fine for a while...then even that app made my regular texts screw up. I deleted that app.  I never was notified about messages...

ShadowCK by Great Neighbour / Super Voisin
  • 5584 Views
  • 15 replies
  • 0 Bravos

SIM card order

Hi I'm sorry, I ordered the wrong SIM card size so how may I go and change my order?

SuziieSuzy by Great Neighbour / Super Voisin
  • 1899 Views
  • 3 replies
  • 0 Bravos

Resolved! Data not working

I currently have the LG Flex and my data ia not working did the apn setup like tje forum recommended still nothing please help.

LivinHigh45 by Great Neighbour / Super Voisin
  • 30697 Views
  • 37 replies
  • 0 Bravos

Sim card stooped working yesterday. Can you please help?

Hi there,  I am using public mobile service since December 2013. Everything was good till yesterday night. It stopped working yesterday with a message "unregistered sim". I tried rebooting my phone, but it didnt work. Can you please help me to get ri...

niket by Good Citizen / Bon Citoyen
  • 4234 Views
  • 10 replies
  • 0 Bravos

Can't use DATA

I don;t know if it is happening to you guys but i m experiencing hard time to use DATA (to check email ,to browse internet , to watch youtube. My wife's using TELUS , and she is fine with LTE, 3G mode all the time ,but just I had troubles .. We switc...

Community Guidelines

Hey everyone. Here are a few guidelines to ensure our Community is a helpful, friendly and safe place to visit.   1. Keep your post simple and focused on one subject or issue at a time.   2. Keep private stuff private. Be careful not to share your pe...

Moid_I by Retraité / Retired
  • 10667 Views
  • 12 replies
  • 19 Bravos

**REF**Sim sizes and adaptors for all your needs.

Hi everyone and these are for reference only.  As you can see the left bottom is Standard, then Micro/Mini and finally on top Nano. Right bottom adaptors are for Micro to Standard, Nano to Standard and finally Nano to Micro/Mini.Cheers

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DK by Model Citizen / Citoyen Modèle
  • 3251 Views
  • 8 replies
  • 1 Bravos

Apple made offers to Hire Sam Sung

This is off topic but it's Related to Mobile Phone industry there was this Chinese Fellow out of Vancouver, His First Name is: Sam & Last Name: Sung when Apple found out they made offers to Hire this guy. Not sure if he took them up on the offer or n...

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 1195 Views
  • 1 replies
  • 0 Bravos

Resolved! Rogers Samsung Galaxy S5

Hey folks,Yet another question from the wonderful and fabulous, Burkely! Just curious, I saw a post on here about a rogers phone running on 2g and that PM doesn't support the 2g calling.So I'm curious about the Rogers S5.A good deal came along for $1...

burkely by Great Citizen / Super Citoyen
  • 5065 Views
  • 16 replies
  • 0 Bravos

Resolved! 4G is working but can't call out and receive calls

I bought a new phone required a Nano SIM card. So I activated a new SIM card for this phone. Now the 4G data is working, but I can't call out and receive call via this phone. How to solve this problem? I have rebooted for several times, still not wor...

hoodzhj by Good Citizen / Bon Citoyen
  • 33281 Views
  • 33 replies
  • 0 Bravos